لالين DOCENA

- Manages leads from all platforms
- Developed and manages all online platforms as per the content calendar
- Creates contents for the website
- Creates marketing collaterals for advertising & operational use
- Helps in the monitoring and updating of SEO and creation of Adwords when needed
- Monitors cases & liaises with Clients for updates, requirements
- Drafts internal Contracts & Engagement letters
- Drafts emails & correspondence for clients
- Prepares all reports as required by the Senior Partner (Sales, Leads, Accounts, Operations/ Cases)

- Developed and maintained the social media and other online platforms to increase unique visits to the company website
- Developed and designed marketing collaterals such as brochures, catalogs, flyers, business cards, signages, etc. to improve company branding
- Helped in the monitoring and updating of SEO and creation of Adwords when needed
- Helped in content creation for the website
- Managed leads from all platforms
- Worked alongside Sales team for proper follow-ups and client response
- Provided assistance for some Sales admin tasks such as client follow-ups, preparation & submission of requirements on online portals, drafting of agreements, preparation & submission of quotation, sourcing & negotiation with suppliers for some materials, etc.

- In-store promotions
- Advertising
- Event management
- Merchandising

- Retail marketing
- Social media management
- Event management
- Sales promotion
- Advertising
- Brand marketing

- Sales
- Customer service / After sales service
- Account management