Director, Platform Operations
OSN
Total years of experience :28 years, 6 Months
Responsible for the overall operation of OSN’s DTH and Digital Platforms, including OSN Play, Wavo and 8 DTH STB platforms
Heading 3 departments - Digital Operations, Conditional Access and EPG/VOD.
Liaising with multiple cross-business departments to ensure delivery of platform functionality
Sep 12 - July 17 - Director of Conditional Access and Digital Platform Delivery
Management and Technical Lead for all Conditional Access and CA headend functionality
Digital Platform Delivery - Project Manager and technical lead for delivery of 2 digital platforms - OSN Play and GO Online TV (now Wavo).
Management of multi-million dollar capex and opex budgets
Mar 11 - Sep 12 - Head of CA Operations
Seconded to OSN from September 2010 until March 2011 to support the CA Operations role. Took on the role full-time from March 2011 and relocated to Dubai.
Managing a team of 5 CAS Engineers who maintain and operate 3 CA headends, simulcrypting 150+ channels and managing external simulcrypt partners in multiple locations.
The CAS team provides support for the 8 different models of OSN Set Top Box in the field, including a hybrid OTT box delivering progressive download content from the CDN.
In December 2011 I took on the role of project managing OSN’s digital platform and successfully delivered OSN Play on time and in budget in March 2012. Since then the platform has expanded to include iOS, Android and SmartTV applications and I am still involved with the day to day operation and roadmap for OSN Play.
Responsible for the end-to-end delivery of complex broadcast systems: satellite, cable, terrestrial and IPTV.
Involved from pre-sales process through to launch and post-launch support.
Design, purchase & installation of broadcast headend, overseeing system engineers and fulfilling broadcaster requirements.
Managing STB delivery, including design, customisation and delivery.
System Delivery
Headend Project Management, Installation/configuration of all
for multi-platform development group including Configuration Management, evaluation and installation of defect tracking tool, RCS build and maintenance of makefiles & source code, Creation and implementation of software release procedures, Creation and upkeep of software component database
General - Division-wide creation and implementation of development and design procedures. Intranet web development. Liaison with customer services to improve bug fixing processes
creation and overseeing of all MS Access Databases and other in-company systems.
Worked closely with outside developers on creation of Oracle Accounting System and formatting of all current data (Excel files) into acceptable format for import.
Visual Basic development of in-house applications, MS Access Database creation and administration, MS Mail Administration, Advanced Excel Support and Training - to macro level, Novell (3.12 / 4.11) Administration, PBX Administration (Northern Telecom), FaxBack Administration (Cyprus / Kuwait)
to the General Manager, DTP Designer - Responsible for the typesetting, graphics and printing of all corporate materials, networking & MS Office support.
Oct 94 - Apr 95: 6 month research visit to the United States on behalf of Afmemco and sister company Keyman International Ltd. Attended training seminars involving presentation, design and network software. Established contact with many recruitment companies and similar organizations involved with the Middle East markets, together with major computer software and hardware companies on behalf of Afmemco for future business development.
Duties included reception and secretarial tasks, with overall responsibility for computer system, Letters of Credit, Import/Export papers and client correspondence using phones, fax and telex.
Chichester
Medical journal research, gathering of statistical data from various sources including national records and UN statistics, specialised report research.
DTP (Desktop Publishing) Manager with responsibility for Group publications.
Post Graduate Certificate of Education in International Management
PGCE in International Management.