Learning And Development Specialist
Nahdi medical company
Total years of experience :13 years, 11 Months
● Managed the training of 530 employees working in 1000 stores all over South province, North province and Riyadh.
● Developed and trained 8900+ trainees choosing 4 topics per year.
● Increased sales by 4000% by managing a training yearly budget of 600 000 Riyals.
● Assisted in the achievement of 5B Riyals in sales during the period of 4 years.
● Delivered technical and behavior training to guest care coordinators about sales strategies, communication skills, personal goals and guestology (smiling, safety and behavior).
● Designed and created training manuals, online learning modules, and course materials.
● Deliver training to employees using a variety of instructional technique (online and in person)
● Trained nationals and enhanced their performance to complete the nationalization campaign.
● Manage the design and delivery of core learning and cultural programs including new hire (onboarding) and management training
● Read CVs, shortlisted candidates and conducted interviews to pick the most qualified
1- Field visits
2- Qualification of new employees
3- Employee relations
4- Attracting talent
5- Organizing meetings
6- Training delivery
7- Documenting employment contracts
1- government relations
2- Listen to Gust voice
3- attracting new customers
4- Inventories and audits
5- Customer support
6- Sales operations
7- Receive and organize resources
1- Government relations
2- Customers service
3-Cashier
4- Auditing of accounts
5- Employment insurance
pharmacology diploma