Marwa Masoud, Office Manager

Marwa Masoud

Office Manager

Radio Holland Egypt

Location
Egypt - Alexandria
Education
Bachelor's degree, Anthropology
Experience
20 years, 6 Months

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Work Experience

Total years of experience :20 years, 6 Months

Office Manager at Radio Holland Egypt
  • Egypt - Alexandria
  • My current job since April 2008
Ship Crew Coordination Officer at Redmar
  • Egypt - Alexandria
  • November 2007 to January 2008

• Arranged accommodation in various hotels for large groups.
• Arranged transportation needed from/to airport or working sites.
• Airline & accommodation booking.
• Issued Work Permits.

Executive Secretary at Catec
  • Egypt - Alexandria
  • September 2003 to October 2007

Professional Phone Etiquette and communication skills, received incoming calls, resolve queries, and communicates messages. Made appointments and managed the appointment diary for managers as needed.
• Typed, printed and handled (Arabic & English ) internal & external correspondences, faxes, memos & all HR Forms (Leave applications, mission employment application…etc)
• Produced reports, composed correspondence, and drafted new contracts.
• Airlines booking and hotels reservation.
• Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers.

Education

Bachelor's degree, Anthropology
  • at Alexandria University
  • July 2002

Anthropology is the study of what makes us human. Anthropologists take a broad approach to understanding the many different aspects of the human experience in every field. Its the study of human history, present to figure out how to make their future better in all aspects

Specialties & Skills

Documentation
Microsoft Excel
Microsoft Word
Communication Skills
Zendesk
Time Management
mircosoft office
Professional Writing Skills

Social Profiles

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Human Resources Diploma (Training)
Training Institute:
American University of Cairo
Date Attended:
June 2015

Hobbies

  • Photography; Reading; Travelling: self development study
    I took many courses for Photography and i used to capture every family or friend's event. I traveled to few countries and willing to do more travelling in the future.