Meenakumari Balaji

• Troubleshooting the PaloAlto firewall and related
bugs and error faced by the customer.
• Collaborate with SOC, NOC and cloud teams to
strengthen perimeter defense.
• Creating the case and cloning case for the issue
faced by the customer.
• Using Strata playbook and PaloAlto KB articles for
educating the customers and knowledge
sharing.
• Participate in firewall migration and PAN-OS
upgrades ensuring minimal downtime.
• Core PaloAlto & Security Skills:
• PaloAlto Networks Firewall (Next-Generation
Firewall-NGFVW)
• VPN configurations (Site-to-Site and Global
Protect Remote Access)
• Security Policies, NAT and Zone based
Architecture
• Threat Prevention, URL Filtering and Wildfire
Analysis.
• Panorama Centralized Management and
Template Configurations.
• Log forwarding and Syslog integration.
• App -ID, User-ID, and Content-ID Implementation
• SSL decryption and Certificate Management
• Security Profiles and Policy Optimization.
• Experience in python scripting for automation for
one year
• Network and Infrastructure Skills:
• TCP/IP, VLANs, Routing

• Network Design, Segmentation and
Troubleshooting
• Switching concepts and L2/L3 Networking.
• DNS, DHCP, NAT and IP Address Management.
• Wireshark Packet Analysis and Traffic Monitoring.
• Monitored network capacity and performance
to diagnose and resolve complex network
problems.
• Provided network support services for devices
such as hubs, bridges, routers, and other
hardware.
• Reduced downtime with proactive monitoring of
network devices and rapid troubleshooting.
• Optimized routing protocols to improve data
transfer speeds across the organizations network
infrastructure.

• Worked in Denial Management for medical
billing for the US Based doctors for settling their
claims from the insurance company.
• Monitoring progress will help differentiate
between areas that are doing well and those
that arent while allowing for analysis and
improving system efficiency.
• RCM experts ensure all the denied claims are
addressed properly to receive accurate
insurance collections.
• Quantify and categorize denials by tracking,
evaluating, and recording the trends.

• Design and implement local area network (LAN)
and wide area network (WAN) solutions for
Vodafone clients.
• Configure and maintain the onnet and offnet
orders from British Telecommunications and
coordinate with planner and circuit writing for
giving the best possible solutions to the customer.
• Troubleshoot network issues and provide support
for both wired and wireless network
environments.
• Monitor network traffic and proactively identify
areas for performance improvement.