Mohammed Sinan

Worked as Sales Executive from February 2019 to September 2019 at Eleven Men's Showroom, located in Kasaragod, India.
• Coordinate sales by managing schedules, filing important documents & communicating relevant information.
• Answer telephones and respond to inquiries from clients and participants.
• Coordinate sales by managing schedules, filing important documents & communicating relevant information.
• Respond to complaints from customers and give after-sales support when requested.
• Store and sort financial and non-financial data in electronic form and present reports.
• Handle the processing of all orders with accuracy and timeliness.
• Inform clients of unforeseen delays or problems.
• Monitor the team’s progress, identify shortcomings and propose improvements.
• Assist in the preparation and organizing of promotional material or events.

Worked as a Sales Executive from August 2018 to January 2019 at Bata Retail located in Karnataka, India.
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Performed as an Internship Trainee at Bearys Turning Point, one of the many ambitious projects of Bearys Group. The project is situated in Deralakatte, Mangalore.

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on-site investigations and analyze data (maps, reports, tests, drawings and other).
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications.
• Assess potential risks, materials and costs.
• Provide advice and resolve creatively any emerging problems/deficiencies.
• Oversee and mentor staff and liaise with a variety of stakeholders.
• Handle over the resulting structures and services for use.
• Monitor progress and compile reports in project status.
• Manage budget and purchase equipment/materials.