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Ahmed Arafa, Technical Support Agent

Ahmed Arafa

Technical Support Agent

Telecom Egypt

Location
Egypt - Damanhur
Education
Bachelor's degree, Computer Science
Experience
9 years, 2 Months

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Work Experience

Total years of experience :9 years, 2 Months

Technical Support Agent at Telecom Egypt
  • Egypt - Cairo
  • My current job since October 2017
ظابط احتياط at القوات المسلحة المصرية
  • Egypt - Alexandria
  • October 2014 to April 2017

ضابط قسم نظم المعلومات
- تصميم وتنفيذ وإدارة الشبكة داخل المعسكر

Education

Bachelor's degree, Computer Science
  • at University of Tanta, Faculty of Science
  • June 2014

Specialties & Skills

Technical Support
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CCNA
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CCTV
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Sales
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Customer Service
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Microsoft Office
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Adobe illustrator
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Packet tracer
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Adobe Photoshop
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Adobe Premiere
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Computer Skills
+Endorse 0

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

CCNA 200-125 Routing & Switching (Training)
Training Institute:
تعليم ذاتى
Date Attended:
August 2017
Duration:
30 hours
كورس التصميم الاعلامى والدعائى (Training)
Training Institute:
تعليم ذاتى
Date Attended:
October 2017
Duration:
25 hours
تصميم المواقع HTML (Training)
Training Institute:
تعليم ذاتى
Date Attended:
September 2017
Duration:
20 hours
تصميم المواقع Css (Training)
Training Institute:
تعليم ذاتى
Date Attended:
September 2017
Duration:
20 hours
كاميرات المراقبة CCTV (Training)
Training Institute:
تعليم ذاتى
Date Attended:
November 2017
Duration:
20 hours

Hobbies

  • اصلاح مشاكل الويندوز
  • تكنولوجيا المعلومات