ريم الرشدان, Cisco Technical Assistant Centre Engineer - Firewall Team

ريم الرشدان

Cisco Technical Assistant Centre Engineer - Firewall Team

Estarta Solutions

البلد
الأردن - عمان
التعليم
ماجستير, Computer Engineering
الخبرات
7 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 10 أشهر

Cisco Technical Assistant Centre Engineer - Firewall Team في Estarta Solutions
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ فبراير 2021
Fortinet Account Manager في Space Data Systems
  • الأردن - عمان
  • أكتوبر 2020 إلى ديسمبر 2020

As part of my job, I have the following duties:

• Communicating with clients to understand their needs and explain product value.
• Building relationships with clients based on trust and respect.
• Arranging and attending client meetings.
• Delivering sales presentations to high-level executives and decision-makers.
• Preparing financial and technical proposals, submitted, presented, and Discussed with the clients with high negotiation and conviction skills.
• Collaborating with internal departments to facilitate client need fulfillment.
• Collecting and analyzing data to learn more about consumer behavior.
• Keeping accurate records pertaining to inventory and account notes.
• Maintaining updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving processes.

Researcher في Jordan University of Science and Technology
  • الأردن
  • فبراير 2016 إلى أبريل 2020

Working on different projects, tools, programming languages, created tools, and implementing frameworks in software engineering, computer engineering, and network engineering fields.

CCNA Security Training في Development Kit Centre (SDK)
  • الأردن - اربد
  • سبتمبر 2019 إلى نوفمبر 2019

In this training, we focused on the network security part. Where I learned how to add security to the networks, and how to control the network traffic by adding security policies in the network.

CCNA Training في Development Kit Centre (SDK)
  • الأردن - اربد
  • يوليو 2018 إلى ديسمبر 2018

I have practical training in real Cisco routers and switches, where it was included real-time scenarios.
Where I have configured all routing protocols (static, Rip, OSPF, and EIGRP protocols.
I have tested network problems through training exams and tests.

الخلفية التعليمية

ماجستير, Computer Engineering
  • في Jordan University Of Science And Technology
  • أبريل 2020

Thesis: In my master thesis, I investigated a multi-agent-based framework for epidemiological investigation and biological threat detection. In the proposed framework, a hierarchy of fog nodes are responsible for aggregating monitoring data within their regions and detecting potential threats. Although fog nodes are deployed on a fixed base station infrastructure, the framework provides an innovative technique for reorganizing the monitored environment structure to adapt to the evolving environmental conditions and to overcome the limitations of the static base station infrastructure. Evaluation results illustrate the ability of the framework to localize biological threats and detect infected areas. Moreover, the results show the effectiveness of the reorganization mechanisms in adjusting the environment structure to cope with the highly dynamic environment (published-1). Projects: Artificial Intelligence and Machine Learning: Automated tool to detect face direction (Left, Right, and center) from images using MATLAB. Advanced Computer Networks: Comparison Study of FIFO (First In First Out) and MDRR (Modified Deficit Round-Robin) Queuing Mechanisms on 5G Cellular Network using OPNET simulator (Published-2). Embedded Real-Time Systems: An alcohol detection system for vehicle control is designed to detect alcohol inside cars. If the system detects any alcohol the car’s engine will be turned off immediately. This is done using PIC micro-controllers programmed using assembly language. Programming Languages: JAVA, C++, C, assembly language and MATLAB, network configuration, Linux, unix. Tools: Eclipse(JAVA), DEVS-JAVA, Packet Tracer, Qualnet simulator, OPNET simulator, MATLAB, AutoCAD, Linux, nmap, and Microsoft office. Related Courses: Advanced Computer Networks, Artificial Intelligence and Machine Learning, Computer Network Security, Advanced Operating Systems, High-Performance Computer Architecture, Embedded Real-Time Systems and Advanced Algorithms. Publication links: 1- https://www.researchgate.net/publication/341599607_A_re-organizing_biosurveillance_framework_based_on_fog_and_mobile_edge_computing#fullTextFileContent 2- https://ieeexplore.ieee.org/abstract/document/8355442

بكالوريوس, Network Engineering and Security
  • في Jordan University Of Science And Technology
  • يونيو 2015

Engineering training: Academic Entrepreneurship Center of Excellence, Yarmouk University, June to August 2014 (400 hours). Graduation Project: An Automated Tool for Measuring Lumbar Spinal Canal Diameter (published-3). Where in this project, an automated software tool for measuring the diameter of lumbar spinal canal is designed, implemented, and tested. The value of the diameter is used in the diagnosis of Lumbar Spinal Stenosis (LSS). The goal of the tool is to remove requirement of human intervention to determine the diameter which makes the process faster and more accurate. The tool takes a Magnetic Resonance Imaging (MRI) image and processes it using different MATLAB functions. Testing the tool against 17 real cases showed that they were accurately diagnosed using the measurements of tool. In addition, it saves the physician’s time spent in measuring and diagnosing the stenosis manually. Programming Languages: JAVA, C++, C, assembly language and MATLAB, network configuration, Linux. Software Tools: Eclipse(JAVA), DEVS-JAVA, Packet Tracer, Qualnet simulator, OPNET simulator, MATLAB, AutoCAD, Linux and Microsoft office. Courses: Network Programming, Wireless Networks, Computer Network Defense, Network Security, Network Simulation and Modeling, Cryptography, Multimedia and Network Protocols. Publication link: 3- https://www.researchgate.net/publication/297336676_Proceedings_of_the_International_Conference_on_Computing_Technology_Information_Security_and_Risk_Management_CTISRM2016_Dubai_UAE_2016#page=16

Specialties & Skills

Cyber Security
Computer Engineering
Network Engineering
Computer Networking
security
ASSEMBLY LANGUAGE
AUTOCAD
CUSTOMER RELATIONS
ECLIPSE
FINANCIAL
INVENTORY MANAGEMENT
firewalls

اللغات

العربية
متمرّس
الانجليزية
متمرّس

العضويات

Jordanian engineering association
  • engineer
  • December 2015

التدريب و الشهادات

Internet of Things (IoT) “Smart connected Cities” (الشهادة)
تاريخ الدورة:
January 2017
Introduction to IoT (الشهادة)
تاريخ الدورة:
February 2017
Introduction to Ethical Hacker (الشهادة)
تاريخ الدورة:
April 2017
Introduction to Cybersecurity (الشهادة)
تاريخ الدورة:
February 2018
Research Misconduct (certificate of attendance) from University of California San Diego (الشهادة)
تاريخ الدورة:
July 2018
Managing Stress for Positive Change (الشهادة)
تاريخ الدورة:
November 2019
Ethical Hacking: Wireless Networks (الشهادة)
تاريخ الدورة:
November 2019
Improving Your Focus (الشهادة)
تاريخ الدورة:
November 2019
IT Security Foundations: Core Concepts (2015) (الشهادة)
تاريخ الدورة:
September 2019
Cybersecurity for IT Professionals (الشهادة)
تاريخ الدورة:
November 2019
Cybersecurity Foundations (الشهادة)
تاريخ الدورة:
November 2019
Cisco Certified Network Associate Routing and Switching (CCNA) (الشهادة)
تاريخ الدورة:
December 2018
Cisco Certified Network Associate Security (CCNA Security) (الشهادة)
تاريخ الدورة:
September 2019

الهوايات

  • Improving my skills