Rania Khdirat, Call Center Agent

Rania Khdirat

Call Center Agent

ارادا للقانون

Location
Jordan
Education
Diploma, خدمة عملاء
Experience
2 years, 2 Months

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Work Experience

Total years of experience :2 years, 2 Months

Call Center Agent at ارادا للقانون
  • Jordan
  • January 2018 to January 2019

Erada law firm credit department

  • January 2016 to January 2017

Education

Diploma, خدمة عملاء
  • at Luminus University College
  • June 2020

courses: A 6-month training course for customer service and call center Life skills course

Diploma, call center and customer
  • at ICDL
  • June 2020

Diploma, Accounting
  • at University of Balqa Applied
  • January 2017

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Specialties & Skills

Customer Care
Callcenter
Quality Auditing
ACCOUNTANCY
CALL CENTER
CUSTOMER SERVICE
ENGLISH
LANGUAGES
principles of call skills
advanced call handling
microsoft powerpoint
outbound
operation
accounting
telemarketing
teamwork
problem solving
marketing

Languages

English
Intermediate

Training and Certifications

call center customer servic (Training)
Training Institute:
Luminus Technical University College
Date Attended:
February 2020
call center customer servic (Training)
Training Institute:
Luminus Technical University College
Date Attended:
February 2020
Duration:
30 hours

Hobbies

  • Book Restoration