Rula Arabeyyat, External technical assessor

Rula Arabeyyat

External technical assessor

Jordanian Accreditation Unit

Location
Jordan - Amman
Education
Master's degree, الهندسة الصناعية/الادارة الهندسية
Experience
18 years, 6 Months

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Work Experience

Total years of experience :18 years, 6 Months

External technical assessor at Jordanian Accreditation Unit
  • Jordan - Amman
  • January 2015 to April 2018

• Carry out external quality assurance visits in organizations annually to ensure standardization activities take place within an organization.
• Carry out remote external quality assurance activities in organization annually.
• Judge an organization effectiveness against, and adherence to, the standard Compliance Criteria.
Monitor the assessment and internal quality assurance practices for the qualifications that the organization is approved to offer.
• Monitor the assessment of appropriate resources, including staff, are in place within an organization to support a qualification .
• Ensure that an organization are committed to maintaining and improving their quality assurance activities.
• Ensure that an organization has up to date resources and documents relating to the qualifications they are offering.
• Review practices and procedures within an organization against the awarding organization requirements.
• Ensure IQA practices are planned and recorded.
• Ensure organization staff and resources are adequate to support a qualification devilry, assessment and internal quality assurance
• Identify if there are any issues or activities within an organization that do not meet with awarding organizations requirements
• Produce a report of their finding.

Quality Manager at Forensic lab department
  • Jordan - Amman
  • June 2012 to January 2018

• Overall development, implementation, and maintenance of the Organization’s Quality Management System (QMS).
• Ensure that the organization’s Quality Management System conforms to customer, ISO and regulatory/legal requirements.
• Ensure, evaluation of, and reporting on quality systems.
• Oversee inspection (examination) of incoming materials, ensuring that they meet requirements.
• Manage the monitoring, measurement, and review of internal processes, especially those that affect the quality of the organization’s (product) service.
• Organize and conduct Quality trainings for employees.
• Providing technical and administrative consultations related to all aspects of quality .
• Lead a team of Quality engineers, inspectors, auditors, analysts, and technicians
• Work with customers, employees, contractors, and outsourcing firms to develop (product) service requirements.
• Report to top management on the performance of the QMS (e.g., results of quality audits, corrective actions), including the need for improvement.
• Conduct periodic management review meetings.
• Responsible for accuracy and timely inspection/calibration of monitoring and measuring devices.
• Keep up on standards, regulations/laws, issues, and news with respect to (product) service quality.
• Reports directly to the Director .Works in conjunction with any department that has an effect on the quality of the organization (products) services.
• Hands-on experience in Performing Reliability like Validation, while setting up individual & team goals also possess capability of managing & retaining of resources, under the management limits and instructions.
• Delivered quality controls and enhancements to proactively address problems and improved quality, process flow, customer satisfaction and bottom-line results.
• Possess excellent communications skills and team oriented with proven leadership capabilities and proven ability to integrate out of the box thinking & problem solving analysis to improve processes, systems, and methodologies.
• Exceptional engineering and analytical skills with the ability with a combination of leadership and direction, with motivation, drive, and the capacity to work under pressure conditions.
• Solid understanding in Statistics, Recognized Internal Auditor Certificate “on ISO/IEC17025, ISO9001:2000 according to ISO 19011.
• Mastering Documents Controls, Reporting, monitoring all quality functions and activities within the organization.
• Excellent grasp of hazardous material handling and disinfection procedures.
• Maintained QA/QC documentation result reports and preventive maintenance records on a regular basis.
• Oversaw organization staff training in evidence collection, evidence analysis and information system utilization.
• Schedules and Coordinates audits of all aspects of the management system including the witness and associated calibration activities
• Ensures that all records resulting from internal audit activities are retained by the quality assurance section in accordance with the procedures of control of records.
• Approves, authorizes and issues the procedures and associated controlled documents in electronic or hard copy within organization’s controlled management system
• Maintains electronic / and hard copies of the master list to ensure active and revised documents are provided to staff, and archives superseded or obsolete documents.
• Monitoring all quality functions and activities within the organization and maintaining accurate records in all areas of the organization.
• Ensures the management system continually operates throughout the organizations.
• Coordinates a program of quality assurance and collaborative exercises to the organization activities and compare that performance with others.
• Instigating corrective actions arising from audits, quality assurance trials, complaints and non -conforming work and verifying that all corrective actions have been completed and effective.

Head of chemical science division at Forensic lab department
  • Jordan - Amman
  • June 2013 to January 2018

• Maintains laboratory information system by identifying information needs and problems; recommending improvements; establishing priorities; testing; writing user manuals; training employees; maintaining security and confidentiality.
• Implements new programs, tests, methods, instrumentation, and procedures by investigating alternatives; preparing proposals; developing and performing parallel testing; monitoring progress.
• Maintains laboratory staff by orienting, and training employees.
• Completes operational requirements by scheduling and assigning employees; following up on work results.
• Maintains laboratory staff results by counseling and disciplining employees; planning, monitoring, and appraising job results.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Resolves problems by consulting with staff, other laboratory managers, technical coordinators, laboratory directors, attending committee meetings.
• Contributes to team effort by accomplishing related results as needed.
• Ensuring that all relevant equipment instruction (manufacture, internal, aid- memoirs) are readily available to staff.
• Assisting the Quality Manager in the implementation of and compliance with the standards as requested.
• In association with a quality manager takes decisions to an immediate corrective actions, root cause analysis, evaluation of the seriousness and possible implications of the problem.
• Ensuring that any laboratory conditions needed for specialized tests are met, including structural, equipment needs, procedures for the handling and testing of hazardous material within resources provided.
• Discuss, analyses the reasons of occurrence of systematic errors and possibilities of reducing influence of uncertainty sources or eliminating the uncertainty components and making decisions.
• Establishes and documents records related to the maintenance and programmer for those items of equipment /instrument requiring maintenance and calibration.
• Authorizes an individual to operate items of equipment within their area of responsibility.
• Ensures that tests are suitable for proper performance of test equipment /instruments.
• Authorizes sub-contracting for customers, except if the customers are regulatory authority specifies the subcontractor.
• When required method is not specified by legislation or the customer, selects appropriate procedure that will furnish the customer with data that is fit for the intended purpose.
• Ensures Laboratory storage area provides proper storage of samples, reagents, chemicals, select agents, standards and reference materials.

Chemical analyst at Forensic lab department
  • Jordan - Amman
  • November 1999 to June 2013

• Excellent grasp of hazardous material handling and disinfection procedures.
• Strong knowledge of federal and state laws and court processes outstanding analytical and critical thinking skills.
• Performed scientific examination and analysis of collected physical evidence materials.
• Carrying out laboratory examinations and analyses submitted
• Carrying out tests using scientific techniques, such as mass spectrometry, and scanning electron microscopy
• Ensuring all protocols and regulations are followed
• Inputting data into computer programs and utilizing relevant computer database information
• Overseeing the maintenance and calibration of equipment
• Preparing written reports based on evidence analysis
• Developing, maintaining and updating work quality standards, standard operating procedures, and similar methods and procedures.
• Implementing security regulations.
• Proper handling and storage of hazardous waste, as defined in the safety manual, so as not to adversely affect laboratory operations.
• Conduct a validation study of the new method .

Education

Master's degree, الهندسة الصناعية/الادارة الهندسية
  • at الجامعة الاردنية
  • June 2009

Engineering mathematics 1 and 2 business planning Process simulation and design Operations management Engineering professional skills 1 and 2 Process improvement techniques Quality assurance Project Managements Engineering Economy Business analysis Operations Research 1,2 Strategic Planning Control Charts Advanced Statistical Engineering Artificial Inelegance Human factors Engineering

Bachelor's degree, هندسة كيماوية
  • at جامعة البلقاء التطبيقية
  • February 1994

• Biochemical engineering • Biomedical engineering • Biotechnology • Ceramics • Chemical process modeling • Chemical Technologist • Chemical reactor • Chemical reaction engineering • Distillation Design • Electrochemistry • Fluid dynamics • Food engineering • Heat transfer • Mass transfer • Materials science • Micro fluidics • Nanotechnology • Natural environment • Plastics engineering • Polymer engineering • Process control • Process design (chemical engineering) • Pulp and paper • Separation processes (see also: separation of mixture) • Crystallization processes • Distillation processes • Membrane processes • Semiconductors • Thermodynamics • Transport phenomena • Unit operations • Unit Operations of Chemical Engineering

Specialties & Skills

Chemical Dependency
Quality Management Systems QMS
Chemical Analyst
Engineering Leadership
• Communication , Administrative , leadership and direction, motivation, drive, and the capacity to
Team building skills
Command of Computer Skills (Windows, Office, Internet
Problem solving, engineering and analytical skills .
ISO 9001
Quality assurance
quality management system
Quality audit
Quality control
chemical testing

Languages

Arabic
Native Speaker
English
Expert
French
Intermediate

Memberships

jordan accreditation system JAS-AU
  • Technical assessor
  • January 2015

Training and Certifications

Accreditation and Technical Assessment Techniques (Training)
Training Institute:
Jordanian Accreditation Unit( JAS-AU)
Date Attended:
March 2018
Duration:
30 hours
NEBOSH Award (Health And Safety at Work) – HSW (Training)
Training Institute:
The National examination board in occupational safety and health reiterated in England and Wales no
Date Attended:
September 2016
Duration:
45 hours
Project management Professional PMP (Training)
Training Institute:
Optimal Academy
Date Attended:
November 2015
Duration:
40 hours
Estimation of the Uncertainty of measurements (Training)
Training Institute:
Term Technical assistance for implementation of quality system and application for accreditation of
Date Attended:
August 2009
Duration:
30 hours
Method Validation (Training)
Training Institute:
Term Technical assistance for implementation of quality system and application for accreditation of
Date Attended:
May 2009
Duration:
30 hours
Internal Auditing (Training)
Training Institute:
USAID Water Reuse and environmental Conservation project in Amman
Date Attended:
September 2011
Duration:
30 hours
Implementation of ISO/IEC17025:2005 and laboratory documentation system training course. (Training)
Training Institute:
USAID Water Reuse and environmental Conservation project in Amman
Date Attended:
December 2011
Duration:
30 hours