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Salman Shakeel, Lead Engineer

Salman Shakeel

Lead Engineer·ISSQUARED Inc.

India

Bachelor's degree, Electronics and Communication Engineering

Work experience

Total years of experience: 12 years, 0 months

Lead Engineer

December 2020 - Present

ISSQUARED Inc.

Hyderabad, India

December 2020 - Present

Configuration, management and troubleshooting of network devices cisco routers, switches and firewalls like Palo Alto, Cisco ASA, and Fortinet firewalls.
• Endpoint security products like Windows defender ATP
• Performing health checks, day-to-day operations, support, and maintenance of the network.
• Managing clients in terms of call handling, case handling, emails, and end to end follow-up on the cases
• Implement changes on network devices as per change management/tickets
• Responsible for remotely managing network of our client through 24x7 support
• Managing clients in terms of call handling, case handling, emails, and end to end follow-up on the cases, proper shift handovers with updates.
• Checking logs of firewalls policies, URL filtering policies as per periodic maintenance
• Troubleshoot all networking problems to ensure minimum downtime and maximum availability of network.

Company industry:
IT Services
Job role:
Information Technology

Network Engineer

October 2019 - September 2020

Mekdam Technical Services

Qatar

October 2019 - September 2020

Key Result Areas:
• Installation, configuration and management of network firewalls Palo Alto and Cisco ASA.
• Knowledge of VPN technologies like IPSEC VPN and SSL VPN.
• Performs network and security hardware and software maintenance.
• Engaging and coordinating with stakeholder clients.
• Development and maintenance of network documentation.
• Analysing traffic behaviours to great extent and find out the issues and resolve it.
• Promptly report to management about the network performance report, status of the network.
• Network security and maximizing usage of network equipment such as a router, switch and, firewall.
• Perform tasks and duties under direct supervision, using well-defined policies procedures.
• Planning, delivery, and maintenance of the system as per schedule.
• Work outside of normal business hours if required for scheduled maintenance, outage response.
• Participate in projects that involve existing network infrastructure and established on call rotation.
• Participate in the maintenance of data center infrastructure consisting of firewall, routers, switches & servers

Company industry:
Installation & Technical Services
Job role:
Information Technology

Network Engineer

April 2016 - September 2019

HCL Technologies Ltd

India

April 2016 - September 2019

Key Result Areas:
• Monitoring and reporting of Cisco ASA and Palo Alto firewall.
• Checking logs of firewall policies, URL filtering for periodic maintenance.
• Configuration and monitoring of site to site and SSL VPN.
• Troubleshooting and handling issues related to the WAN and LAN.
• Managing clients by handling calls, emails follow-ups on the cases, proper shift handover with updates.
• Network connectivity troubleshooting, ping, traceroute, telnet, maintaining LAN and WAN.
• Configuration & troubleshooting of routing protocols like OSPF, EIGRP, Static Routing and BGP.
• Configuration & troubleshooting of switching protocols like VLAN, STP, VTP, HSRP, and DHCP.
• Security Skill: Enable password, Port Security, ACL, Enable Telnet, Allowing MAC address, MAC address
Binding, checking logs, VLAN creation & assigning port to the VLAN, etc.
• Back-up and restore of all critical resources including router, switches IOS using the KIWI Cat tool.
• Troubleshoot branches links and regional offices.
• Alarm and Fault monitoring using NMS, PRTG, and Host monitor, etc.
• Daily storing the Backups of Datacentre and DR Center devices like Router and L2 and L3 Switches.
• Updating the Remedy tickets and updating the SSD with concern reason within the defined SLA

Company industry:
IT Services
Job role:
Information Technology

Consultant

April 2014 - April 2016

Electronics Corporation of India Ltd

New Delhi, India

April 2014 - April 2016

Key Result Areas:
• Managing the connectivity of NPR (National Population Register) data center under the regional census
offices Delhi.
• Created a demographic and biometric database of residents.
• Implementation, configuration, and management of biometric devices inside the NPR center.
• Checking and providing daily backup of resident data to UIDAI.
• Maintaining the NPR database and provide the same to the census office

Company industry:
General Engineering Consultancy
Job role:
Information Technology

Education

JAMIA MILLIA ISLAMIA

November 2020

November 2020

Bachelor's degree, Electronics and Communication Engineering

India

. in

JAMIA MILLIA ISLAMIA

November 2020

November 2020

Bachelor's degree, Electronics and Communication Engineering

India

in

Senior Secondary SchoolCBSE Board

November 2020

November 2020

High school or equivalent, Electronics and Communication Engineering

India

CBSE Board

November 2020

November 2020

High school or equivalent, Electronics and Communication Engineering

India

School

CBSE Board

November 2020

November 2020

High school or equivalent, Electronics and Communication Engineering

India

School

Skills

Networks
Expert
Networks
Expert
CCNA Certified
Expert
CCNA Certified
Expert
CCNP
Expert
CCNP
Expert
ITIL
Expert
ITIL
Expert
Core Network
Expert
Core Network
Expert
DHCP
Expert
DHCP
Expert
EIGRP
Expert
EIGRP
Expert
BACKUP
Expert
BACKUP
Expert
COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
NETWORKING
Expert
NETWORKING
Expert
BGP
Expert
BGP
Expert
CISCO
Expert
CISCO
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert

Languages

Arabic
Expert
English
Expert
Hindi
Expert
Urdu
Expert