Sherin  Soans, Customer Service Associate

Sherin Soans

Customer Service Associate

Pure Health

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Finance Accounting & Auditing
Experience
16 years, 11 Months

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Work Experience

Total years of experience :16 years, 11 Months

Customer Service Associate at Pure Health
  • United Arab Emirates - Dubai
  • October 2020 to December 2021

As a Customer Service Associate at Dubai Airports for PCR Testing Operations - Screening Project.

Commercial Secretary at Mtech Plant & Equipment
  • United Arab Emirates - Dubai
  • November 2018 to November 2019

Reporting to the Contracts Manager and was coordinating task relating to Scaffolding Division.
• Hands on with Internal and External reporting as per Project standards.
• Assist in preparation and submission of monthly-progress-claims to Clients.
• Monthly claims Vs Actual Value of work done.
• Assisting Commercial manager in preparing CVRs.
• Assisting in Preparing Variation Summary and Tracking Vos.
• Material reconciliations and wastage Projections.
• Assist in putting together submission and agreement of Final- Account.
• Coordination with Operations and Planning Departments to get Records-of-Works completed and to Update Commercial Director.
• Assembling and maintenance of monthly reports for onward sub- mission to Directors.
• Maintaining and Tracking of all associated Project Insurances and subcontractors/suppliers associated as well.
• Effective and Core communication within the team.
• Drafting of Project correspondences to Clients, consultants and subcontractors.
• Administration of Syrinx Asset management software:-
• Data Entry of Hire Contracts and Delivery or Return Dockets
• Monthly Invoicing to Buyers and Payments to Suppliers and Sub
-Contractors.

Commercial Secretary at Multiplex Middle East
  • United Arab Emirates - Dubai
  • June 2011 to November 2018

As a Commercial Secretary was assisting Commercial Director with daily administrative duties and schedules.
• Discuss on daily or weekly objectives & proactively work towards the timely close out of allocated duties.
• Effectively scheduling and managing Executive’s Calendar.
• Coordinating Travel Arrangements.
• Draft email/Business Correspondence/Communicate/Negotiate on behalf of Commercial Director.
• Organise/Prepare/Distribute Agendas/Minutes of Meeting/Board Reports/Presentations.
• Gathering Monthly Commercial Project updates/Client Payment Status from site offices.
• Collaboration amongst Commercial, Finance, Human-Resource & Operational teams focusing on identifying priority of jobs when working under challenging multitasking environment.
• Prepare Expense Report.
• Assist New Business team on tender submission.
• Assist with various administrative and office duties as assigned. Maintaining high level of confidentiality while handing confidential documents.

Commercial Secretary at Multiplex Middle East
  • United Arab Emirates - Dubai
  • April 2004 to June 2011

Aug 2007 - Jun 2011 - JW Marquis Hotel
Apr 2004 - Aug 2007 - The Burj Residences Phase 1 & 2
As Commercial Secretary was reporting to the Commercial & Administration Manager for Project works.
• Self-correspondence
• Effectively organize meetings and prepare/distribute Minutes of Meetings. Coordinate with Department Heads, project-site-team personnel, Subcontractors & Suppliers for the Interim Payment Applications for submission to the Client.
• Assist in putting together submission of Variation Order Request and Extension of Time Claims to Clients and updating the Registers.
• Follow-up Record Accounts Receivable & Payables and ensure payment cycle is not affected.
• Assist in monthly Cash-flow submission.
• Assist Procurement team to obtain Request for Quotations/compliances from potential suppliers and compare prices.
• Document-Review and analysis i.e. Subcontract Agreement, Bank Guarantees, Project-insurances are compli-
ant with standard policies and procedures.
• Professionally follow-up, maintain/update/generate all commercial related schedules/reports.
• In depth knowledge of commercial related documents like Subcontract Agreement, Guarantees, insurances and like.
• Assist in putting together submission and agreement of Final-Account
• Prepare the Daily and Monthly Manpower Report.
• Prepare and raise Purchase Requisition.

Education

Bachelor's degree, Finance Accounting & Auditing
  • at University of Mumbai
  • December 1995

Finance Accounting & Auditing

Specialties & Skills

Accounts Payable
Accounts Receivable
Valuation
Reconciliation
Quantity Surveying
Procurement
Valuation
Reporting & Analysis
Quantity Surveying
Relationship Building
Multitasking
Claims Review, Accounts Payable & Receivable, reliable, organized, compliance, Working Experience, F
Numerical Analysis
Analytical Skills
Customer Relationship Management (CRM)
Vendor Management
Office Administration
Cost Control
Financial Accounting
Account Reconciliation
Cash Flow Forecasting
Microsoft Excel
Corporate Communications
Teamwork
Deadline Oriented
Interpersonal Skills
Communication
Negotiation
Decision-Making
Document Review
Estimates
Problem Solving
Invoice Verification
Organization Skills
Final Accounts
Thorough Research
Error Correction

Languages

English
Expert
Hindi
Intermediate
Marathi
Intermediate

Training and Certifications

Skill Soft E-Learning Courses (Training)
Training Institute:
IHS
Date Attended:
January 2011
Duration:
4380 hours

Hobbies

  • Cooking