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Shibina Ranjith, HR Administrator

Shibina Ranjith

HR Administrator·Kiran International General Trading & Cont. Co. W.L.L.

Kuwait

Master's degree, MBA in Human Resources

Work experience

Total years of experience: 13 years, 10 months

HR Administrator

May 2015 - Present

Kiran International General Trading & Cont. Co. W.L.L.

Al Farawaniyah, Kuwait

May 2015 - Present

• Overseeing all HR Administrative tasks.
• Preparation of monthly payroll, end of service benefits calculations.
• Scanning and maintaining records, Handling Emails, Writing letters.
• Assisting company Legal Departments (Preparing Documents for license renewal, Civil ID Payment through online, Scanning all company Legal Documents, Checking renewal of Passport, Eqama and report to Mandoob).
• Assisting Accounts Department (Prepare payment vouchers, Cross checking Invoices, Book Entry Etc.)

Company industry:
Installation & Technical Services
Job role:
Human Resources and Recruitment

Customer Relation Executive

December 2014 - May 2015

Malabar Gold And Diamonds

Al Farawaniyah, Kuwait

December 2014 - May 2015

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services.
• Opens customer accounts by recording account information, Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

Company industry:
Jewelry & Gold
Job role:
Customer Service and Call Center

Office Executive (HR Department)

February 2011 - April 2013

Malabar Gold and Diamonds

Kerala, India

February 2011 - April 2013

• Co-ordinating training program for selected Sales persons, Marketing Staffs and other Management team members.
• Sorting Data from data base, calling for interview (Kerala and outside Kerala)
• Opening Bank account for Staffs.
• Resignation Process.
• Gulf recruitment (List preparation, Ticket Booking, Co-ordination with Gulf HR)
• Co-ordination to all Showrooms, Administrative work

Company industry:
Jewelry & Gold
Job role:
Human Resources and Recruitment

Education

Bharathiar University

December 2013

December 2013

Master's degree, MBA in Human Resources

India

GPA (rating): Good

GPA (rating): Good

University Of Calicut

January 2010

January 2010

Bachelor's degree, Business and Commerce

India

GPA (rating): Good

GPA (rating): Good

Bachelor of commerce

Skills

Decision Making

Expert

Innovation

Expert

Hardwork

Expert

Problem Solving

Expert

Coordination

Expert

Arbitration

Expert

Communication

Expert

Punctuality

Expert

Teamwork

Expert

Negotiation

Intermediate

Discipline

Expert

Languages

English

Expert

Hindi

Intermediate

Tamil

Expert

Malayalam

Native Speaker

Training and Certifications

Training
Tally ERP
GTEC
Feb 2009
Tally ERP
GTEC
Oct 2009

Hobbies and interests

Reading, Studying, Painting and Farming.