Tariq Quttaineh, Corporate Travel Agent

Tariq Quttaineh

Corporate Travel Agent

Barakat Travel Company

Location
Kuwait - Hawali
Education
Bachelor's degree, Computer Science and Computer Networks
Experience
14 years, 4 Months

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Work Experience

Total years of experience :14 years, 4 Months

Corporate Travel Agent at Barakat Travel Company
  • Kuwait - Al Kuwait
  • My current job since June 2012

1. Using Travel GDS Amadeus for ticketing.
2. Met with customers to discuss foreign and domestic travel and tour packages.
3. Calculated travel and accommodation costs within customer budget and offered recommendations for cost savings such as off-season tours.
4. Provided travel brochures and destination literature with points of interest relevant to customer needs.
5. Responsible for collecting and recording deposits and final payments.
6. Attend to client’s queries made both on the phone and via the Internet.
7. Provided customer support for clients.
8. Explained the itinerary and schedule of the tour.
9. Provided information about each tourist attraction including its cultural and historical essence.

Customer service / Call Center Agent at Jazeera Airways
  • Kuwait - Al Farawaniyah
  • December 2009 to June 2012

Education

Bachelor's degree, Computer Science and Computer Networks
  • at Al-Balqa' Applied University
  • June 2007

I graduate from AlBalqaa Applied University - Jordan with a major of information Technology - Computer Science.

Bachelor's degree, Computer Science
  • at Al-Balqa' Applied University
  • June 2007

Specialties & Skills

Business Travel
Travel Services
Customer Service Skills
Aviation
Amadeus
Active Listening
Persuasion - Persuading others to change their minds or behavior
Complex Problem Solving
Service Orientation - Actively looking for ways to serve Customers
Negotiation - Bringing others together and trying to reconcile differences
Instructing - Teaching others how to do something.

Languages

English
Expert
Arabic
Native Speaker