Account manager
MIB
Total years of experience :11 years, 9 Months
To build and maintain client relationships and act as a primary point of contact for a defined set of mid-value key accounts, in order to maximise client satisfaction and retention
To manage client relationships and act as a primary point of contact for a defined set of high-value key accounts, in order to maximise client satisfaction and retention
Assists with strategic planning
Creates industry specific or service specific marketing plans
Performs/outsources market research, summarizes findings
Develops proposal strategy, pricing issues, etc.
Client satisfaction program: audits or interviews clients, evaluates quality of all “points of contact”
• Holds a Bachelor of King Abdul-Aziz University ( Health Services and Management )