Puja Chaku, usability specialist

Puja Chaku

usability specialist

netaq

Location
United Arab Emirates - Abu Dhabi
Education
Master's degree, IT
Experience
3 years, 9 Months

Share My Profile

Block User


Work Experience

Total years of experience :3 years, 9 Months

usability specialist at netaq
  • United Arab Emirates - Abu Dhabi
  • September 2016 to January 2017

Requirements from the client into wireframes using axure tool. It was web based/ mobile applications

INTERACTION DESIGNER/Usability Specialist at HCL TECHNOLOLGIES
  • India - Chennai
  • January 2011 to August 2011

AEGIS Home Control, MIDDLE EAST
Module: Web/ Mobile and Tablet based Usability
Project brief: Worked on a complete new home control application on a mobile phone. The project involved controlling and managing all the zigbee devices inside a house.

Role: Business/ Usability Analyst
• Conducted market research on the latest trend in the mobile domain.
• Worked on the sales proposal to showcase the wireframes to the client.
• Closely worked with the onsite team and the development team.
• Created personas, scenarios, task descriptions to proceed with the User centered design process.
• Involved collaborating teams with the Agile UX methodology.

Business and Usability Analyst at Mahindra Satyam
  • India - Chennai
  • May 2008 to December 2010

1. Chevron
Worked on the sales presentation of Chevron that required developing 100 learning courses, involved down steam operations within the refinery, their process and equipments to develop the elearning courses.
• Co-ordinated with the onsite SME and the project team to understand the user requirements.
• Involved in the design phase, story boarding and instructional designing.
• Strong in the delivery of courses on time.

2. Pre-Sales/Business Support for CES
Satyam wanted to have a Centralized Pre-Sales /Business Support Desk for the CFUs round the world.
• Developed an issue-tracker for ensures response and better accountability.
• Helped Configured and Managed two portals in SharePoint -CES Business Support Portal and CAPM Consulting Portal.
• Gathering Collaterals from all the teams in CES and providing the same to Presales, SO leads and Vertical Business Units (VBU).

3. RailCorp PPP- Australia
Module: Fleet Management
Project brief: The project intends to build a flexible, customizable extranet and Intranet platform and leverage it across all RailCorp departments to manage and maintain fleets.
Role: Business Analyst
• Studied the project profile, business requirements, configuration management, quality procedures, risks and their mitigation strategy, and critical success factors.
• Brainstorming to understand the process functionalities and co-ordinate process gaps and conducting with gap analysis.
• Developed approaches for wireframes based on the business requirements.

4. Ministry Of Law (MOL)- Singapore
Project brief: As per the Client requirement, they wanted to develop Online Business System (OBS) for the following Modules:

Role: Business Analyst
• Understand the requirements and convey the understanding across my team.
• Maintained Requirement Traceability Matrix
• Prepared Business Requirements Documents (BRDs)

Education

Master's degree, IT
  • at SYMBIOS CENTRE FOR INFORMATION TECHNOLOGY
  • December 2008
Bachelor's degree, ELECTRONICS AND TELECOM
  • at BHARATI VIDYAPEETH COLLEGE OF ENGINEERING
  • June 2005

Specialties & Skills

Administration
Content Writing
Usability Design
content writer/ technical writer/ storyboard
UX/ UI Interaction designer
Presentations, client interaction
Microsoft office- word/ powerpoint/ excel
Figma, axure, balsamiq, photoshop, visio
User experience

Languages

English
Expert
Hindi
Expert

Training and Certifications

Certified usability analyst (Certificate)
Date Attended:
April 2016