Administrator
Vital Advertising
Total years of experience :2 years, 1 Months
Responsibilities:
• Administer employment agreements
• Verify and report on benefits payments
• Maintain the leave management system
• Review remittances
• Supervise completion of the payroll
• Review payroll reports
• Supervise administrative services within the municipal office
• Main Activities
• Manage the filing, storage and security of documents
• Respond to inquiries
• Manage the repair and maintenance of computer and office equipment
• Supervise customer services and respond to customer inquiries.
• Sorting out the post
• Answering the phones
• Ordering office stationery supplies
• Greeting clients
• Typing
• Filing
• Managing diaries
Tele-sales
Responsibilities:
The role of Telesales Administrator is to ensure the commercial success of the business. You are responsible for keeping up to date records and developing management systems
Duties will include:
• Cold-calling by telephone, identifying and contacting numerous potential clients.
• Carrying out extensive research via internet, telephone books and any other methods to identify new markets
• Understanding and communicating up to date information on the products and services
• Generating new business
• Assisting with the administration for managing existing accounts
• Meeting and exceeding targets
• Receiving training on sales techniques
• Helping clients
• Negotiating the terms of an agreement and closing sales
Customer Relationship Executive CRM Department, HDFC LTD Sept 2012 - Oct 2013
Responsibilities:
* Effectively communicate with clients via telephone, face-to-face and written communication
* Enquiry Handling
* Take accurate enquiry details from client
* Maintain an accurate and current database
* Maintain high standard of personal presentation
* Keep abreast of competitor activity and recommend any necessary tactical action
* Provide a weekly schedule of planned activities
* Internal Communications Skills
Educating the customers regarding the CIBIL Report which will be effected on the nonpayment of dues
Achieving the targets by completing the module within the scheduled time
Update the customer’s correspondence address and contact details from time to time after confirming from the customers, to have a updated data in the systems
Responding to the customer’s enquiries in a very polite and helpful manner
Masters of Commerce
✓ Higher Secondary School Certificate Examination-Pass from Madhya Pradesh Board of Secondary Education with 70% in 2008.
✓ Higher School Certificate Examination-Pass from Madhya Pradesh Board of Secondary Education with 63% in 2006.
✓ Accomplish Masters of Commerce from Devi Ahilya Vishwavidyalaya, Indore with 61% (aggregate)
✓ Accomplish Bachelor's of Commerce from Devi Ahilya Vishwavidyalaya, Indore with 69% (aggregate)