sales engineer
HAFELE Myanmar Ltd.
Total years of experience :10 years, 2 Months
Responsible for pre-sales, sales and aftersales service.
• Handle sales of digital door lock, hotel key card lock, electronic door access, automatic
sliding door, movable partition and sanitary. Penetrated the movable partition market as
the market leader with 30+ projects within past 5 years.
• Visit to architects, designers. developers and contractor’s offices to present products.
• Make sales through show rooms walk in customers. Cross-selling and up-selling
techniques are applied whenever in chance.
• Specify product items and quote to customers based on their personalized detail
requirement.
• Give product training to new staffs of dealer shops whenever necessary.
• Go to site and measure site dimension whenever necessary.
• Liaise with HAFELE Thailand office for customized products orders.
• Cooperate in shipping process of goods from Thailand to Myanmar.
• Supervise installation process between Thailand technicians and local site engineers.
• Responsible for aftersales service raised by customers.
• Make sure all the mockups at the showroom are clean and functioning.
nd and Southeast Asia.)
• Responsible for pre-sales and aftersales service.
• Handle dry wall partition and ceiling system (fiber cement boards and gypsum
boards) and roofing tiles. Being recognized as the first person to be the technical
trainer in the team.
• Assist the project sales team technically during product presentation meeting with
Architects, Developers, Contractors, Project owners. Handle all the technical
questions professionally raised by clients.
• Assist whole sales team to make product presentation seminars through practical
product demonstration by travelling all around Myanmar.
• Plan, organize, lead and manage the events 4 times per annum for loyal contractors
and professional installers to keep strong relationship and to train correct installation
methods.
• List first grade installers and keep relationship with them to recommend to
customers.
• Supervise installation process during product installation at the project sites.
• Responsible to solve all the complaints from customers about the product defect or
installation weakness.