Qamar Qutaishat, Senior Coordinator - Corporate Fundraising at KHCF

Qamar Qutaishat

Senior Coordinator - Corporate Fundraising at KHCF

King Hussein Cancer Foundation

Location
Jordan
Education
Bachelor's degree, Computer Science
Experience
11 years, 11 Months

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Work Experience

Total years of experience :11 years, 11 Months

Senior Coordinator - Corporate Fundraising at KHCF at King Hussein Cancer Foundation
  • Jordan - Amman
  • My current job since September 2023

o Conduct research on potential fundraising institutional partners.
o Arrange meetings with potential partners and maintain existing relations with partners by doing the necessary follow up such as calls, emails, attending meetings etc.
o Support all fundraising activities related to events, corporate donors, and sponsorships.
o Support in preparing action plans, budgets, and analysis reports for programs.
o Support all the arrangements for the programs events by preparing seating plan, agenda, talking points and venue set up...etc.
o Prepare the needed agreements, thank you letters, reports and any other correspondences.
o Coordinate with the Marketing & Communications Department regarding the required materials’ designs and media coverage.
o Assist in preparing the budget and annual action plans for the programs.

Loyalty & Retention Service Sr. Officer at Umniah at Umniah
  • Jordan - Amman
  • February 2020 to August 2023

o Assisted customers with inquiries, complaints, and service requests.
o Maintained accurate records of customer interactions and transactions.
o Escalated complex issues to the appropriate department for resolution.
o Collaborated with cross-functional teams to ensure timely and effective resolution of customer issues.
o Participated in ongoing training to improve customer service skills.

Call Center Team Leader at Umniah Telecommunications
  • Jordan
  • June 2015 to January 2020

Assisted customers with inquiries, complaints, and service requests. Maintained accurate records of customer interactions and transactions. Escalated complex issues to the appropriate department for resolution. Collaborated with cross-functional teams to ensure timely and effective resolution of customer issues. Participated in ongoing training to improve customer service skills.

Sales Representative at Umniah Telecommunications
  • Jordan
  • July 2012 to May 2015

Prospect and generate leads to build a pipeline of potential customers. Conduct product presentations to potential customers to showcase product features and benefits. Negotiate and close sales deals to achieve sales targets.

Education

Bachelor's degree, Computer Science
  • at The Hashemite University
  • July 2011

Specialties & Skills

Communication Skills
After Sales Support
TeamViewer
Microsoft Office
TELECOMMUNICATIONS
C (PROGRAMMING LANGUAGE)
CUSTOMER SERVICE
PRESENTATIONS
TECHNICAL SERVICES
PYTHON (PROGRAMMING LANGUAGE)
AGILE SOFTWARE DEVELOPMENT
COMPUTER SCIENCE
ECLIPSE (SOFTWARE)

Social Profiles

Personal Website
Personal Website

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Languages

English
Expert

Training and Certifications

Trainer of Trainers (Certificate)
Date Attended:
January 2023