Qasem Al-Wawi, Systems Team Leader

Qasem Al-Wawi

Systems Team Leader

huawei

Location
Bahrain - Manama
Education
Bachelor's degree, Computer Science
Experience
28 years, 9 Months

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Work Experience

Total years of experience :28 years, 9 Months

Systems Team Leader at huawei
  • Bahrain - Manama
  • My current job since April 2012

Major Projects
• Zain Bahrain Data migration.
• Zain Bahrain Storage migration.

Responsibility

• Handled & Support 24 *7*365 days Data Center Operation, Managing the change in the environmental setups, defining process and systems using best practices.
• Responsible as a UNIX administrator including monitor the systems to be sure the optimum level of performance
• Handled the Continuity of Business(COB)
• Symantec NETBACKUP (SL180, SL500, EMC DL3 VTL)
• Manage SUN and VARITAS Clusters and Symantec clusters to make sure of the redundancy and availability.
• Maintain the site documents, procedural documents to keep track of the frequent changes
• Issue resolving and troubleshooting
• Problems Escalation
• Sun Servers (High end servers, med-range, entry level servers)
• SUN storages (3500 families)
• EMC Storages (SYMMETRIX, DMX, VMAX, CENTERA, VNX, FMA, DD880, DD670 )
• EMC ‘ESX VMware’, virtualization
• RA (Revenue Assurance)
• Solving day-to-day administration and security issues.
• Producing system procedures and documentation
• Coordination with vendors for up-gradation, troubleshooting servers and storage in production environment
• Ensuring backup & restoration happens as per SLA and process documents defined
• Day to day administration of the Development environment and Production and Test environment systems.

Senior Customer Support at International Turnkey Systems
  • Bahrain - Manama
  • June 2008 to April 2012

Major Projects
• Revenue Assurance
• Fraud management
• Billing System Migration (TABS)
• DMX to VMAX-Se Migration
• DNS Migration
• EMC Celerra to VNX migration
• Archive File System Monitoring
• Data Center Network Migration
• ZAIN New Web-portal
• Symantec Netback-up organization and migration to EMC EDL
• Data Center consolidation (VMWARE, SUN LDOMS, SUN BLADS )
• Prepare for the DR (Disaster Recovery) site
• Data Base Files system Growing.


Responsibilities
• Handled & Support 24 *7*365 days Data Center Operation, Managing the change in the environmental setups, defining process and systems using best practices.
• Responsible as a UNIX administrator including monitor the systems to be sure the optimum level of performance
• Handled the Continuity of Business(COB)
• Symantec NETBACKUP (SL180, SL500, EMC DL3 VTL)
• Manage SUN and VARITAS Clusters and Symantec clusters to make sure of the redundancy and availability.
• Maintain the site documents, procedural documents to keep track of the frequent changes
• Issue resolving and troubleshooting
• Problems Escalation
• Sun Servers (High end servers, med-range, entry level servers)
• SUN storages (3000 families)
• EMC Storages (CENTERA, DMX, VMAX, VNX, FMA, DD880, DD670 )
• EMC ‘ESX VMware’, virtualization
• RA (Revenue Assurance)
• Solving day-to-day administration and security issues.
• Producing system procedures and documentation
• Coordination with vendors for up-gradation, troubleshooting servers and storage in production environment
• Ensuring backup & restoration happens as per SLA and process documents defined
• Day to day administration of the Development environment and Production and Test environment systems.

System Administrator Team leader at Batelco Jordan
  • Jordan - Amman
  • April 1999 to June 2008

BATELCO JORDAN (Internet Service Provider):

Major Projects
• Mail System Integrated
• Anti-Spam And Anti Viruses System
• Built New Mail System
• Integration web servers to new web servers
• DNS Implementation
POSITION (System Administrator Team leader)


Responsibilities
• Setting the objectives, KPI for my team and ensure that they are achieved effectively and efficiently.
• Participate in the administration of the data center infrastructure, networking infrastructure, storage technologies, firewalls and DNS.
• Assist in maximizing performance and reliability on applications running on all our servers.
• Research and design solutions to system level problems.
• Assist with system testing and QA process.
• Provide application support.
• Assist with setup, installation and configuration of servers/software.
• Maintaining the ISP’s DNS, Mail (Postfix, Communigate Pro), and Web (Apache, IIS) servers and their high availability.
• Handling domain name registration and record creation (zone files).
• Building, configuring, and managing the ISP’s main mail servers and their border MX servers, and managing a user database (MySQL) of over 30, 000 mail accounts.
• Administration and designing of high availability web sites such as the UFICO, and Alarab Alyawm newspaper, UNRWA and the Jordan Securities Depository Center.
• Maintaining and administrating customers’ critical database systems.
• Administration and maintaining of audio and video streaming servers for the Jordan Television and two of Jordan’s lead radio stations.
• Managing Internet domain registrations, renewals, and record handling.
• Managing Email domains and their accounts (add new, modify existing emails and delete unneeded emails.
• Managing web hosting (adds, modify and delete web hosting).
• Managing file and printer shares.
• Performing backup operations.

POSITION (Network Operation Center Engineer)
POSITION (Customer Support)

Computer Engineer at Best Chance Cultural Center:
  • Jordan - Balqa
  • September 1996 to April 1999

Responsibilities
• Teaching Maintenance and Programming Courses.
• Teaching the different Operation System and its Applications.
• Troubleshooting of LAN networks, communication devices, and protocols.
• Installing and maintenance of PC’s & PC’s networks (Hardware, Software).
• Implementing Printing solutions.
• PC Assembly and Maintenance.

Systems Engineer at Al-Nada Est. For Electronics & Computer
  • Jordan - Amman
  • September 1995 to September 1996

Responsibilities
• Networks design, installation, testing, and operation.
• Troubleshooting of LAN networks, communication devices, and protocols.
• Cabling structure and design.
• Maintaining customers networking sites.
• Installing and maintenance of PC’s & PC’s networks (Hardware, Software).
• Troubleshooting on Windows 98, Windows NT workstation and server.
• Implementing Printing solutions.

Education

Bachelor's degree, Computer Science
  • at Princes Sumaya University for Technology (PSUT)
  • September 1995

• Programming By Oracle Language Ver. 6.0 (SQL*Forms,SQL*reports) ; • Programming By Visual Basic Language Ver. 4.0; • Programming By Access Language Ver. 7.0; • Programming By Foxpro Language Ver. 2.5;

Specialties & Skills

Customer Data Integration
Veritas Net Backup
Sun Cluster
Solaris
Solaris Volume Manager
Configure NATING, DHCP and access list through Cisco routers.
Solaris 9, Linux IPCOP Servers, Censor net, Fedora Core, Red hat, Mandrake.
Able to operate on & troubleshoot all computer related problems and configuring all kind of Drivers.
Installing, Troubleshooting, and monitoringLeased Lines ,Frame, Relay Connections,ADSL, and Dial-UP.
Net Backup 6.5.3.1
EMC storages
 Managing more that 10 SUN and VERITAS clusters
SUN enterprise servers including V215 , v240 , v480, v880 , v890 , T2000 , M4000, M5000 and others t
Implemented and managed the sun cluster.
Install and configure the LDOM on sun system

Languages

English
Intermediate

Training and Certifications

Sun Cluster 3.2 Administration (AE-ES-345) (Certificate)
Date Attended:
June 2010
Valid Until:
June 2010
Sun Cluster 3.2 Advanced Administration (Certificate)
Date Attended:
February 2010
Valid Until:
February 2010