Portfolio Manager
Unique Properties Broker
Total years of experience :14 years, 1 Months
Contacting sellers and landlords to offer support and advice with their
current needs.
Obtaining property information from clients.
Stay up-to-date with product knowledge and new real estate launches.
Organizing photography of properties and arranging online listings
with marketing team.
Regular research on price and locations to ensure market knowledge is
current.
Showing prospective buyers and tenants around properties and
locations.
Negotiating offers between buyers/tenants and sellers/landlords to
both parties satisfaction.
Closing agreements and supporting administration requirements to
finalize deals.
Servicing all parties effectively during transaction to ensure smooth
handovers.
Ensure regular contact with previous, current and future clients.
Developed close relationships with area realtors and promoted
builders to boost referral network.
Managed and rented out rental properties.
Increased customer satisfaction ratings, addressing issues effectively
for speedy resolution.
Assisted clients with corporate relocation services.
Sell various products of organization and ensure desired level of
customer services parameters are met.
Monitor all customer queries and ensure timely responses.
Maintain and update knowledge on all company products and
services.
Maintain knowledge on all competitor products and services and
analyze all advantages and disadvantages for various products.
Ensure optimal utilization of all sales tools and resources.
Participate in all departmental meetings and trainings.
Documents and maintain all records of sales activities and provide
updates as per requirement.
Consistently exceeded client expectations, developing strategic
account development plans to maximize client benefits.
Achieve targets as set by division head.
Recruited and trained high-achieving sales and lettings staff, providing
regular mentoring to improve team performance.
Astutely managed negotiations between vendor and purchaser to
garner best-possible sales price.
Performed accurate property valuations, advising clients on
techniques to improve profitable sales outcomes.
Provided outstanding levels of customer care, communicating
effectively and professionally to develop positive company reputation.
Provided expert property purchasing advice to prospective buyers,
building continued client trust and loyalty.
Achieve budgeted Sales & GP targets and maintain Sales & GP growth.
Provide after sales service to dealers & end-users.
Develop new customers and revitalize existing and lost customers.
Making sales forecast (Analyzing sales data, measuring market
potential, and accordingly develop market strategies and plans).
Conduct demos & provide training on product application at end-users
workshops.
Attend to customer complaints and ensure total customer satisfaction
is achieved.
Prepare monthly approach plans based on set financial targets &
objectives.(Pricing, budgeting, forecasts, competitors, products).
Keeping track of competitors, gathering market related information
and keeping management informed about market, market behaviour,
customers, and customers behaviour.
Handle Tires Claims (TBR/PC).
Examine Fleets (i.e. Trucks) and provide technical advises and support
(i.e. Pressure advice, rotation, switching).
Asked appropriate open-ended questions to discover prospects' needs
and requirements.
Optimized sales volume by managing accounts and building rapport.
Proactively identified and solved complex strategy problems that
impacted sales management and business direction.
Boosted client satisfaction ratings by quickly offering proactive
resolution ideas while driving actionable responses to questions,
concerns or challenges.
Delivered high level of service to clients to both maintain and extend
relationships for future business opportunities.
Reinvented how team interacts with prospective clients by developing
innovative and creative sales pitch that was implemented into sales
team strategy in 2007.
Built and strengthened long-lasting client relationships based on
accurate price quotes and customer-centric terms.
Reached out to accounts on frequent basis to check on satisfaction
and increase revenue.
Expanded customer base by identifying needs, developing solutions
and delivering client-centered products.
Contacted customers as soon as issues arose to immediately find
resolution before problems escalated.
Developed accurate sales forecasts by analyzing sales feedback and
wrote reports for senior leadership.
Identified and qualified customer needs, developed sales strategies
and negotiated and closes profitable projects with 85% success rate.
Communicated regularly with territory, regional, and strategic
managers for daily support and strategic planning for accounts.
Contributed expertise to multiple committees to enhance outreach
and branding strategies.
Used effective data analysis and sales strategies to increase
profitability and develop system or organization for projects.
Boosted sales numbers with proactive account servicing and diligent
relationship-building.
Consistently met and exceeded department expectations for
productivity and accuracy levels.
Planned and executed national sales department improvements,
updating company's approach to marketing, cost analysis,
presentations and territory establishment.
Analyzed processes previously used to send products to customers
and uncovered more efficient method that was positively received by
all involved parties.
Consistently hit and exceeded sales goals by 20%.
Exceeded sales goals and market competitions through effective
negotiation of product and material pricing, freight and delivery rates
and employee payment terms.
Assisted clients with growing business opportunities with use of
effective advertising.
Maximized profit opportunities by effectively managing time and
resources to meet sales objectives.
Serviced accounts on regular basis to propose new products or
services and maximize revenue.
Organized company files and creating support system to decrease
workload and increase productivity of account managers.
Cultivated long-term relationships with clients to accurately quote
pricing and terms to achieve customer objectives.
Grew customer base by identifying needs to deliver relevant product
solutions that met client budgets and schedules.
Identified and qualified accounts to assess market potential.
Visited customer locations to determine needs, set up contracts and
provide training.
Conducted internal and external product training, prepared and
executed sales presentations.
Drove new clients and avenues to build relationships and grow
business opportunities.
Handled daily customer meetings, sales calls and account
management tasks.
Established and maintained client relationships through superb
communication.
Qualified prospects to determine potential for future sales and
prioritise conversion efforts.
Documented daily work in lead development and successful sales.
Fostered relationships with customers to expand customer base and
enhance loyalty and retention.
Created brand awareness by offering gift with purchase promotions
and in-store events to increase customer knowledge of store and
products.
Strengthened profit opportunities by developing key customer
relationships and effectively managing time/resources to meet sales
objectives.
Contributed to continuous improvement of renewal process, service
agreement documents, approval processes and training.
Created professional sales presentations to creatively communicate
product quality and market comparisons to clinical and non-clinical
hospital personnel.
Coordinated with purchasing manager to negotiate and secure
contracts with key clients.
Proactively identified and solved complex strategy problems that
impacted sales management and business direction.
Responded to service requests and maintained on-call status for
emergency service needs.
Maintained currency on industry trends and changes and participated
in professional development opportunities to strengthen product and
service knowledge.
Leveraged industry, competitor and product knowledge trends to
shape value-added solutions and approaches.
Collaborated with management to review customer contract terms
and request approval.
Performed post-renewal tasks by booking orders, and maintained
accurate records of renewal opportunities and contract records.
Received and processed executed customer agreements.
Administration: Management -Minor Marketing American University in Dubai , Dubai CERTIFICATIONS Astrolabs institution, Dubai UAE - From Apr 25