operation control manger
Arabbank plc casablanca
Total years of experience :33 years, 10 Months
Policies & control updating and writing new manuals;recently i finiched adapting the control activities to local requirements and specifities
Performing control activities in respect of control needs ang general control aspects basing periodical reports to review and analyse all exceptional transactions, searching origins and
Conducting field visit controsl in both branches and central units
Doing custodies and inventories periodically: safa box / Customer fieles, visits, paiment of duties
Count cash in box, cards, checks and bills books
examination of ATM, retained in box of customers cards blocked
Reviewing drafts : checks umpaid regardind date receipt
Asking reports of lost checks / bills and ensure conformity of records regarding Customer claims and related policies & procédures
Review efficiency of the checks / bills in the payment by clearing systems, if transactions and process meet related standards and rules
Evaluting foreign cash position in accordance with exchange rate
Following of dormant accounts, their held and reactivating process
Reviewing reports of accounts with zero balances
Review of broken letter of credit asking for reasons
implementing new amendments on systems
implementing all parameters for Customer accounts and internal accounts
Verifying all customer, accounts with uncomplete data, clotured accounts, reactivated accounts
Payments cards, Customer demands, cancellations, codes
treasury bonds; interest rates, custodies, cancelled bonds
control of mail received and outward, records and fees in regard of the required mecanisme with proper mail system
Review of claims regarding proper mecanism of Customer claims studie and treatment
Making available tasks segragation from entrie to validation to supervision
reviewing and implementing new mecanisms for periodic reviews of Financial internal accounts
