Rafik Soliman

Operation
EMAAR Communities - Downtown (Claren, 8 Boulevard Walk, Boulevard Crescent, Aloft, Borj Vista and Stand point) Towers.

Responsibility:

Organizing, planning and forecasting the essential Buildings and Integrated Facilities services over all EMAAR Communities across Dubai-UAE for Annual Maintenance Contract (AMC)
• Manage a hard FM and Soft service contract with Emrill Services provider and suppliers.
• Set and monitor of yearly budget through the monthly P/L sheet.
• Direct reports includes (5 supervisor, 2 office administrators, CFMMS operator, 6 HAVC technician and 6 Electrical technician, 2 CMS&BMS Operators in-house staff + subcontractors staff).
• Prepare and execute of the PPMs according to the O&M Manual.
• Provide technical advice to customer and represent the customer in technical interfaces with third parties.
• Ensure compliance with health and safety standards and industry codes.
• Contribute and integrate with other business units for smooth and most efficient operation to achieve the agreed and commits SLA’s.
• Professionally delegate work to subordinates, and issuing of work permits.
• Prepare and present regular reports to client related to facility, finance, budget, utilities consumption, and energy saving, and maintain records on CFMMS system.
• Lead and monitor the subcontracting works i.e. (Firefighting and life safety, security systems, lifts, BMS, gas, water treatment, UPS, barrier, pest control, sewage and west management …etc.
•following up with service provider all Calibration pressure gauges and equipment’s.
• Submitted monthly service FM report to the client.
• Preparing cost estimation and BOQ for any existing modification works.
• Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.

Al Maktoum International Airport-DWC

•Responsible for all DWC-Dubai South organizing, planning and forecasting the essential services across the Aviation City \[VIP Terminal and Airport Facilities\] Annual Maintenance Contract AMC of worth (15 Million AED/yearly )
•Plan for the mobilization and demobilization process for all the projects
•Managing and delegating tasks to the site teams - FM Engineer, Operations &Maintenance Team, 4 office administrators and 120 in-house staff + sub-service providers
•Drive the facilities management strategy for Dubai South projects, while insuring contractual commitments and SLA’s are successfully met.
•Manage the process of reviewing subcontractor’s scope of work, renewing the A.M.C’s while recommending changes whenever needed.
•Manage the hand over, snags list, and NOD'S for the newly constructed projects.
•Contribute and assist the General Manager identifying the optimum structure for the projects so that resources can be arranged accordingly.
•Conducting surveys, prepare, and present the estimation reports including i.e. (staff structure, estimation sheet, yearly budget, cash flow report).
•Review monthly P/L sheet to make sure we are running within budget limits.
•Manage the implementation of policies, procedures for contract management.
•Ensure effective planning and implementation of H.S.E.Q inspections and audits to meet the regularity requirements and international standards.
.Updating daily progress report and dash board for the construction of the newest projects going on and submit it to the VP-Utilities and Infrastructure dept.
•Manage Day-to-Day FM operation related Admin work.
•Manage Admin related work with Suppliers, Service Providers and Contractors such as (Johnson Controls -JCP for HVAC, CMS, BMS and Chillers & Al Arabia -Jumaa Al Majed for fire safety &Siemens for SCADA and PLC Automation Systems & Honey Well for Air port systems such as Air port lighting systems & Alfuttaim Engineering for Automatic glass door and Escalators, Elevators’
•To mobilize the MEP, Fire Systems, Automtion systems and the specialized Services.
•To monitor the service providers performance.
•Provide operations and maintenance support of the specialist MEP systems.
•Provide technical electrical & electronic support to procurement department.
•Provide technical support to building services system.
. Hand over close out building delivery.
. Prepare Building Take over Checklist.
• Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.

Al Maktoum Ai Port -DWC-Dubai

Responsibility:
Organizing, planning and forecasting the essential real estate services across the Passenger Terminal and Cargo Terminal for Annual Maintenance Contract (AMC) of worth (10 Million AED/yearly)

• Manage a hard FM service contract with Dubai South Customers
• Set and monitor of yearly budget through the monthly P/L sheet.
• Direct reports includes (5 supervisor, 2 office administrators, CFMMS operator, 6 HAVC technician and 6 Electrical technician, 2 CMS&BMS Operators in-house staff + subcontractors staff).
• Prepare and execute of the PPMs according to the O&M Manual.
• Provide technical advice to customer and represent the customer in technical interfaces with third parties.
• Ensure compliance with health and safety standards and industry codes.
• Contribute and integrate with other business units for smooth and most efficient operation to achieve the agreed and commits SLA’s.
• Professionally delegate work to subordinates, and issuing of work permits.
• Prepare and present regular reports to client related to facility, finance, budget, utilities consumption, and energy saving, and maintain records on CFMMS system.
• Lead and monitor the subcontracting works i.e. (Firefighting and life safety, security systems, lifts, BMS, gas, water treatment, UPS, barrier, pest control, sewage and west management …etc.

for organizing, planning and forecasting the essential Logistics City services across the Fright house building &
Handling integrated facilities management contracts and ensure to achieve / exceed customer satisfaction in service
• Hard FM Contract Management
• Specialized services contract & Operation Management.
• Productivity, Cost analysis and continuous Maintenance.
•Provide operations and maintenance support of the specialist MEP systems.
•Provide technical electrical & electronic support to procurement department.
•Provide technical support to building services system.
. Hand over close out building delivery.
. Prepare Building Take over Checklist.
• Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.
• Organization of the preventive and Corrective Maintenance.
• Production of the periodic progress reports required by the client and the contract manager.
• Periodic site visits to ensure that the work executed as per the time and cost effectively
meeting best industry practice.
• Implementation of energy savings programs.
• Coordination and control of subcontractors.
• Preparation of technical reports.
• Review and approve of quotations for additional services.
• Control of the KPI sand SLA related with contractual obligation.
• Managing the relationships with clients and deliver the expectation.
• Maintain a safe working environment for all the staff and subcontractors engaged by the
company and fully aware of EHS&Q policies.
• Ensure contractual obligations.
•
• Development, training and motivation of the staff.
• Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.
. In all working area, I am able to manage QHSE to provide satisfaction protective to employees they are doing maintenance in equipments with applying LOTO system (Log out/Tag out) during shut down to control hazards’.

Lead a group of engineers and draft men to prepare shop drawings of
- Fire alarm system (Simplex)
- Structured Cabling (CORNING)
- Telephone & Data Systems (CISCO)
- Enhanced Mobile Network (COMMSCOPE)
- Sound system (RENKUS -HEINZ / Community)
- Sensing Microphone system
- Access Control system (TYCO)
- CCTV system (BOSCH)
- TV broadcasting system.
- Crowd management system.
- Digital signage system.
- Tetra system (RFS)
- Master Clock system

Responsible for all MEP related maintenance contracts
Responsible for all MEP related fit out / renovation and retrofit jobs
Responsible for effective utilization of manpower for all MEP related works
Responsible for coordination between all departments in jobs if related to MEP
Responsible for generating business for maintenance and fit out works related to MEP
Responsible for all staff for MEP related works and to ensure all staff work as a team
Responsible for training of staff (technical & safety) for MEP related works
Responsible for implementation of maintenance schedules related to MEP contracts
Coordination with clients, consultants and other agencies related to MEP
Responsible for ensuring jobs are carried out within the stipulated budgets
Responsible for preparation of tenders & quotes related to MEP
Responsible for reducing complaint response down time
Responsible to ensure that client complaints are not escalated to management
Responsible for payment collection in coordination with commercial and accounts
Responsible to ensure quality service to clients
Responsible for controlling cost / Admin cost and profitability of department
Responsible for quality of work
Tracking man hour utilization to maximum
Responsible for expanding business