Receptionist
Al-Sawalmeh clinic
Total years of experience :5 years, 11 Months
• Answered phone calls and directed them to correct employees.
• Schedules meetings and makes appointments.
• Deals with incoming/outgoing mail and emails.
• Constructed many forms of paperwork, Organized office materials.
• Works closely with other employees to provide administrative support.
• Carefully transitioned patient's paper charts to electronic charting.
• Acted as liaison between patients and staff to address and/or resolve problems, inquiries and concerns including test results and prescriptions.
• Efficiently managed patient registration, checking /checkout while providing excellent customer service.
• Responsible for patient reminder calls, appointment booking, payment processing / copays, referrals, lab ordering, as well as insurance verification.
• Assisted in the training of new employees, interpreting and communicating work procedures and company policies.
• Handled office equipment such as multi-lines consoles, scanners, and credit card machines.
• Coordinated and followed up on daily laboratory-related procedures and communications.
• Assist in patient translations.
● Receptionist & Call Center | Dr.Huda Alanezi clinic.
● Responding to patients questions with Doctors and Therapists.
● Answer phone calls
● Schedules meetings and makes appointments.
● Deals with incoming/outgoing mail and emails.
● Constructed many forms of paperwork, Organized office materials.
● Works closely with other employees to provide administrative support.
● Carefully transitioned patient's paper charts to electronic charting.
● Writing Arabic and English reports.
● Acted as liaison between patients and staff to address and/or resolve problems.
● Efficiently managed patient registration, checking /checkout while providing excellent customer service.
● Responsible for patient reminder calls, appointment booking, payment processing / copays, referrals, lab ordering, as well as insurance verification.
● Assisted in the training of new employees, interpreting and communicating work procedures and company policies.
● Handled office equipment such as multi-lines consoles, scanners, and credit card machines.
● Coordinated and followed up on daily laboratory-related procedures and communications.
● Assist in patient translations.
Dec 2020 - May 2021
● Receptionist & Call Center | Al-Suwaidan Clinic Managed be WeCare Company .
● Responsible for reception staff .
● Responding to patients questions with Doctors and Therapists .
● Answered phone calls and directed them to correct employees.
● Schedules meetings and makes appointments.
● Deals with incoming/outgoing mail and emails.
● Constructed many forms of paperwork, Organized office materials.
● Works closely with other employees to provide administrative support.
● Carefully transitioned patient's paper charts to electronic charting.
● Writing Arabic and English reports .
● Acted as liaison between patients and staff to address and/or resolve problems, inquiries and concerns including test results and prescriptions.
● Efficiently managed patient registration, checking /checkout while providing excellent customer service.
● Responsible for patient reminder calls, appointment booking, payment processing / copays, referrals, lab ordering, as well as insurance verification.
● Assisted in the training of new employees, interpreting and communicating work procedures and company policies.
● Handled office equipment such as multi-lines consoles, scanners, and credit card machines.
● Coordinated and followed up on daily laboratory-related procedures and communications.
● Assist in patient translations.
• Assist lead teacher during activities.
• Help children with craft activity.
• Play with children as they enter the classroom.
• Prepare snacks and water for children.
• Maintain a clean and organized work space.