Manager
Ipsos
Total years of experience :8 years, 6 Months
CATI Manager Oct 2012 - Present
❖ IPSOS
➢ Assign and review the work of the field staff
➢ Manage field staff, preparing work schedules and assigning specific duties
➢ Review the work procedure and work flow
➢ Identify opportunities for innovation
➢ Coordination between departments (research. IT. Planning ..)
➢ Management and training of a group of supervisors
Field Manager 2010 - Oct 2012
❖ MDCS-IPSOS
➢ Manager field staff
➢ Assist the field staff in his daily work
➢ Consult the Quality assurance department on all results.
➢ Cost control of the department
➢ Communicate with client when it is required by the management.
➢ Review the work procedure and work flow
➢ Identify opportunities for innovation
➢ Coordination between departments (research. IT. planning ..)
Field Manager 2009-2010
❖ BJ Consult
➢ Management and training of a group of supervisors ( field controllers editors coders)
➢ Preparation of study material (validation, piloting, printing, developing control sheets, log files )
➢ Debriefings with fieldworkers
➢ Coordination between departments (research. IT. planning ..)
➢ Review the work procedure and work flow
Supervisor 2005-2009
❖ Créargie
➢ The editing of questionnaires logical checks
➢ Sensitivity to any anomaly finding from field
➢ Sample distribution respecting the quotas
➢ Log file to be updated on a daily basis
➢ Supplying the data with questionnaires
Bachelor Management & Tourism, 2001 - 2006, ISITI, Casablanca, Morocco
