Officer
Masraf Al Rayan Bank (www.alrayan.com)
Total years of experience :18 years, 1 Months
Project Management & Business Process Re-Engineering, Business Analysis, Solutions Delivery and Systems Implmentation
Product Owner for Hypermarkets & eCommerce Customer `service platform on SAP Service Cloud.
Product Management & Strategy for Agile & Scrum based delivery.
Program Management of Wholesale banking Relationshiop management CRM platform based on Agile transformation as Product Owner.
Business & UAT management.
Solution Delivery, Program & Project Management, Requirement Gathering, Business Analysis and Gap Analysis/Implementations & Solution Delivery for Core Banking, Loan Servicing, Payments systems based on Agile (ACH, CTS and Wire Transfer-RTGS) Relationship Management, Integration with Delivery Channels, Mobile banking, IVR (Phone Banking), ATM/Debit Cards integration and Cards processing, Loan Origination, Deposits, Operations processes, OFAC, AML, CRM and Implementation of Core Banking Processes with various Tier I, Tier II and Tier III Banks, Credit Unions and Clearing Houses in U.S Market through Agile development.
Product & Project management activities eg: SCRUM, Functional Roadmap planning, solutioning and execution based on best practices.
C-Level Client & Partner relations for Core Banking, Lending and Payments products solutioning and integrations and Business Process Outsourcing.
Business Modelling using Use Case Methodology, Responding to RFP’s, prototyping, demos to senior management of banks and financial institutions.
Project Management & Solutions Delivery, Process Consulting/Gap Analysis/Implementations for Customer Relationship Management, Delivery Channels, Loan Origination, Lending, Operations processes and Customer Service for implementation of Finacle Core banking solutions for Commercial and Islamic Banks.
Actively involved in:
Customer demos and presentations to banks senior management
Proposal management to establish project vision and objectives.
Drafting & reviewing responses to Requests for Information & responses to Requests for Proposal (RFP).
Classroom program in MIT Sloan Executive education at Cambridge campus for Platform Strategy, Innovations Ecosystems, Innovations of Products & Services and Digital Marketing
Blockchain and Digital Currency (Bitcoin, Etehreum etc) Professional certification.
MBA Program (2 year Degree)
Compueter Science & Engineering Degree- 4 Year Degree course