Technical Specialist Engineer
Sedeer Medical
Total years of experience :13 years, 6 Months
Deliver professional installation and service support to clients with manufacturer standard.
• Analyze the HL7 messages to and from the Cerner or Hospital Information System to have a deep
understanding of the systems operation authenticity
• Investigate and conduct root cause analysis to rectify the integration issues between different systems
• Attend service calls and support the installations onsite, telecalls or remotely
• Equipment’s Supported
BD(Carefusion) Pyxis Systems : The Pyxis MedStation™ ES system is an automated medication dispensing
system supporting decentralized medication management
BD(Carefusion) ROWA systems: Rowa systems and accessories automate medication storage and dispensing
in hospital pharmacies
• Delivered professional Service activities (installation and associated training, maintenance, reparation, assistance etc.) in order to provide an optimum Service support to all
• Provided remote and on-site service support to Service Partner employees, technical services and applications assistance in response to customer inquiries.
• Performed engineering service activities within guidelines and in compliance with internal & customer procedures and regulations.
• Provided responsive telephone, e-mail and on-site support and generally work to ensure that customer is successful in the use of installed automated systems
• Assured the professional relationship with existing customers to achieve customer loyalty to our company.
• Prepared timely and accurate reports of the activities as appropriate: i.e. engineer reports, maintenance reports, installation reports, expense reports, preventive maintenance report etc.
• Generated sales and developed strategies for business development
• Inspected and supervised the site qualification and MEP works for site preparation for the installation of equipment.
• Conducted requirement analysis for the Interfacing of different hospital systems
• Designed and implemented smooth work flow for the end user and technicians.
• Recommended and implemented corrective action plans in order to ensure that all necessary measures are in place to reduce inefficiencies, maintain Machine integrity, and enhance product quality.
• Prepare the AutoCAD files and 3ds max files with virtual walk through videos for proposals and virtual installation preview experience to the clients.
• Prepare BOQ, proposals and follow up with clients
Roles and Responsibilities:
• Selection of Transformer rating according to the load requirements of Clients.
• Preparation of LT schematic diagram.
• Preparation of Earth fault calculation.
• Preparation of list of Electrical material required for the projects.
• Submitting the prepared scheme and taking the approval from the Electrical Inspectorate.
• Preparation of Electrical load detail diagram and submitting the same to Kerala State Electricity Board.
• Design of electrical Wiring.
• Supervision of electrical installations according to approved drawings, managing their inspections, until commissioning and hand over of the project.
• Managing/allocating manpower and material according to the schedule of the project.
• Handling and coordinating a team including supervisors, foremen and electricians
develop back end of website with PHP programming language (Microsoft Dream viewer)and provide data base programming with MySql, Testing of websites under development, gather requirements of clients.
Bachelor degree in Electrical and electronics engineering from Rajive Gandhi Institute of Technology ,Kottayam ,affiliated to Mahathma Gandhi University which is one the best universities in India and have a global value.