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Raji Sahwan, Admin Superintendent

Raji Sahwan

Admin Superintendent·SENDAN INTERNATIONAL COMPANY LTD.

Saudi Arabia

Master's degree, MBA Management

Work experience

Total years of experience: 17 years, 0 months

Admin Superintendent

January 2013 - Present

SENDAN INTERNATIONAL COMPANY LTD.

Jubail, Saudi Arabia

January 2013 - Present

Duties & Responsibilities:
- Responsible for general administration tasks.
- Handle end to end business and work visa processing. This includes compilation of necessary documents from employees as per country requirements.
- Coordinate with local bodies and government agencies for various admin requirements.
- Approve and processing allowance payments to employees such as cash advance and loan includes all employee's benefits.
- Following up with clients for outstanding payments and liaise with business managers & program manager to keep track of due dates of collection.
- Drafting letters, memos etc.
- Managing day to day managements of supplies, equipment and facilities for the organization.
- Liaison with insurance companies for staff medical policies and handling conflicts.
- Manage and take care of other administrative aspects of hired apartments for stay of expatriate in KSA. Negotiations of lease agreements with real estate.
- Managing all the GRO duties.
- Managing all the leave procedures such as Ticketing, Vacation. Emergency.
- Investigate and handling all the disciplinary cases includes employees complains.
- Managing daily the receive & process the requests from various department for new/issuance of document such as passport, vehicle, driving license, iqama, work permit. Etc.
- Submit progress report to management.
- Handling all the Saudis interview.
- Finalize all the resignation procedure.

Company industry:
Construction & Building
Job role:
Administration

HR Officer

June 2012 - January 2013

Sendan International Company LTD.

Jubail, Saudi Arabia

June 2012 - January 2013

Duties & Responsibilities:
- Develop the service level standards and goals for the section and implement effective ways of meeting these standards and goals.
- Think and implement innovation ways for the continual improvement of the various assigned processes.
- Coordinates with concern government agencies such as passport, labour and immigration for matters regard.
- Monitoring the receive & process particulars- requests from various department for new/issuance of document such as passport, vehicle, driving license, IQAMA, work permit etc.
- Coordinate with finance department and concern government on matters related to employee’s GOSI.
- Submitting daily progress report to Asst. HR Manager.
- Monitoring all the payment of IQAMA, TAWUNIYA and cell phone.
- Provide and appropriate solutions to employees work related problem.
- Raise employee’s probation period evaluation report to HR Manager.
- Handling all employees’ complaints.
- Raise and report annual performance appraisal of staff to HR Manager.
Duties & Responsibilities:
- Develop the service level standards and goals for the section and implement effective ways of meeting these standards and goals.
- Think and implement innovation ways for the continual improvement of the various assigned processes.
- Coordinates with concern government agencies such as passport, labour and immigration for matters regard.
- Monitoring the receive & process particulars- requests from various department for new/issuance of document such as passport, vehicle, driving license, IQAMA, work permit etc.
- Coordinate with finance department and concern government on matters related to employee’s GOSI.
- Submitting daily progress report to Asst. HR Manager.
- Monitoring all the payment of IQAMA, TAWUNIYA and cell phone.
- Provide and appropriate solutions to employees work related problem.
- Raise employee’s probation period evaluation report to HR Manager.
- Handling all employees’ complaints.
- Raise and report annual performance appraisal of staff to HR Manager.

Company industry:
Construction & Building
Job role:
Human Resources and Recruitment

Supervisor customer services

August 2005 - December 2007

Voice & Data Communication Co ( Vodatel )

Dammam, Saudi Arabia

August 2005 - December 2007

Responsibility duties :
- Supervising the employee during the work time and organize their work schedule.
- Working on ICMS program.
- Reviewing the bills and making a daily report.
- Opening a new a count for the customers.
- Organizing services and solve problem if necessary

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Marketing Coordinator

January 2005 - July 2005

Golf Hospital

Qatif, Saudi Arabia

January 2005 - July 2005

Responsibility duties :
- Making a new contract with the companies and offer health services.
- Renew the contract which is already in our databases.
- Writing an official report to the government circles and the corporations.
- Receiving patients' problems and finding solutions.
- Developing the service to our corporation to let them satisfy.

Company industry:
Other Healthcare Services
Job role:
Marketing and PR

Education

Troy University

December 2011

December 2011

Master's degree, MBA Management

United States

GPA (point): 3.50 out of 4

GPA (point): 3.50 out of 4

My GPA 3.50 out of 4.

Troy University

January 2010

January 2010

Diploma, English language program

United States

English Program for 16 months.

King Abed Al Aziz University

April 2004

April 2004

Bachelor's degree, Public Administration

Saudi Arabia

GPA (point): 2.70 out of 4

GPA (point): 2.70 out of 4

Skills

ability to work independently
Expert
ability to work independently
Expert
Group Dynamics
Expert
Group Dynamics
Expert
Team Building
Expert
Team Building
Expert
Conflict Resolution
Expert
Conflict Resolution
Expert
Microsoft office
Expert
Microsoft office
Expert
Keyboard typing
Expert
Keyboard typing
Expert
 Good communication and interpersonal skills
Intermediate
 Good communication and interpersonal skills
Intermediate
 Arrange weekly report, monthly reports, Mid-year & end of year report.
Expert
 Arrange weekly report, monthly reports, Mid-year & end of year report.
Expert
 Hungry for success and prepared for accept challenges
Expert
 Hungry for success and prepared for accept challenges
Expert
working knowledge in all local international codes and standards on the related field
Expert
working knowledge in all local international codes and standards on the related field
Expert
 Ability to work independently.
Expert
 Ability to work independently.
Expert
 Strong reporting and drafting ability.
Expert
 Strong reporting and drafting ability.
Expert
ability to work independently
Expert
ability to work independently
Expert
Group Dynamics
Expert
Group Dynamics
Expert
Team Building
Expert
Team Building
Expert
Conflict Resolution
Expert
Conflict Resolution
Expert

Languages

English

Expert

English

Expert