Raji Sahwan, Admin Superintendent

Raji Sahwan

Admin Superintendent

SENDAN INTERNATIONAL COMPANY LTD.

Location
Saudi Arabia - Qatif
Education
Master's degree, MBA Management
Experience
14 years, 11 Months

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Work Experience

Total years of experience :14 years, 11 Months

Admin Superintendent at SENDAN INTERNATIONAL COMPANY LTD.
  • Saudi Arabia - Jubail
  • My current job since January 2013

Duties & Responsibilities:
- Responsible for general administration tasks.
- Handle end to end business and work visa processing. This includes compilation of necessary documents from employees as per country requirements.
- Coordinate with local bodies and government agencies for various admin requirements.
- Approve and processing allowance payments to employees such as cash advance and loan includes all employee's benefits.
- Following up with clients for outstanding payments and liaise with business managers & program manager to keep track of due dates of collection.
- Drafting letters, memos etc.
- Managing day to day managements of supplies, equipment and facilities for the organization.
- Liaison with insurance companies for staff medical policies and handling conflicts.
- Manage and take care of other administrative aspects of hired apartments for stay of expatriate in KSA. Negotiations of lease agreements with real estate.
- Managing all the GRO duties.
- Managing all the leave procedures such as Ticketing, Vacation. Emergency.
- Investigate and handling all the disciplinary cases includes employees complains.
- Managing daily the receive & process the requests from various department for new/issuance of document such as passport, vehicle, driving license, iqama, work permit. Etc.
- Submit progress report to management.
- Handling all the Saudis interview.
- Finalize all the resignation procedure.

HR Officer at Sendan International Company LTD.
  • Saudi Arabia - Jubail
  • June 2012 to January 2013

Duties & Responsibilities:
- Develop the service level standards and goals for the section and implement effective ways of meeting these standards and goals.
- Think and implement innovation ways for the continual improvement of the various assigned processes.
- Coordinates with concern government agencies such as passport, labour and immigration for matters regard.
- Monitoring the receive & process particulars- requests from various department for new/issuance of document such as passport, vehicle, driving license, IQAMA, work permit etc.
- Coordinate with finance department and concern government on matters related to employee’s GOSI.
- Submitting daily progress report to Asst. HR Manager.
- Monitoring all the payment of IQAMA, TAWUNIYA and cell phone.
- Provide and appropriate solutions to employees work related problem.
- Raise employee’s probation period evaluation report to HR Manager.
- Handling all employees’ complaints.
- Raise and report annual performance appraisal of staff to HR Manager.
Duties & Responsibilities:
- Develop the service level standards and goals for the section and implement effective ways of meeting these standards and goals.
- Think and implement innovation ways for the continual improvement of the various assigned processes.
- Coordinates with concern government agencies such as passport, labour and immigration for matters regard.
- Monitoring the receive & process particulars- requests from various department for new/issuance of document such as passport, vehicle, driving license, IQAMA, work permit etc.
- Coordinate with finance department and concern government on matters related to employee’s GOSI.
- Submitting daily progress report to Asst. HR Manager.
- Monitoring all the payment of IQAMA, TAWUNIYA and cell phone.
- Provide and appropriate solutions to employees work related problem.
- Raise employee’s probation period evaluation report to HR Manager.
- Handling all employees’ complaints.
- Raise and report annual performance appraisal of staff to HR Manager.

Supervisor customer services at Voice & Data Communication Co ( Vodatel )
  • Saudi Arabia - Dammam
  • August 2005 to December 2007

Responsibility duties :
- Supervising the employee during the work time and organize their work schedule.
- Working on ICMS program.
- Reviewing the bills and making a daily report.
- Opening a new a count for the customers.
- Organizing services and solve problem if necessary

Marketing Coordinator at Golf Hospital
  • Saudi Arabia - Qatif
  • January 2005 to July 2005

Responsibility duties :
- Making a new contract with the companies and offer health services.
- Renew the contract which is already in our databases.
- Writing an official report to the government circles and the corporations.
- Receiving patients' problems and finding solutions.
- Developing the service to our corporation to let them satisfy.

Education

Master's degree, MBA Management
  • at Troy University
  • December 2011

My GPA 3.50 out of 4.

Diploma, English language program
  • at Troy University
  • January 2010

English Program for 16 months.

Bachelor's degree, Public Administration
  • at King Abed Al Aziz University
  • April 2004

Specialties & Skills

ability to work independently
Group Dynamics
Team Building
Conflict Resolution
Microsoft office
Keyboard typing
 Good communication and interpersonal skills
 Arrange weekly report, monthly reports, Mid-year & end of year report.
 Hungry for success and prepared for accept challenges
working knowledge in all local international codes and standards on the related field
 Ability to work independently.
 Strong reporting and drafting ability.

Languages

English
Expert
English
Expert