Rajkumar thapa Thapa , Assistant Store Manager

Rajkumar thapa Thapa

Assistant Store Manager

Talabat mart

Location
Qatar - Doha
Education
Bachelor's degree, business studies
Experience
9 years, 6 Months

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Work Experience

Total years of experience :9 years, 6 Months

Assistant Store Manager at Talabat mart
  • Qatar - Doha
  • December 2020 to April 2024

Retail Store Handling
Leadership & Team Lead.
Budgeting Store Maintenance & Petty Cash.
Maintaining Inventory
Retail -Real Estate Strategy
Data/Business Analytics- Business KPI
Team Management
Communicate with Team, brand Manager strategy all levels & Prepare Offers.
Develop & execute long term Strategic business.
Evaluate P&L at every stage throughout year, quarter & month.
Translates the strategic goals into retail operational plans to achieve targeted growth in sales as well profit.
Ensures retail operation Run Smoothy relating to Security, Health & Safety no risk to staff & business.
Identify ways for sales maximization & reduce loss of opportunity.
Review stores sales productivity & employee productivity.
Promoting brand Items with Marketing activities

Store manager at Lifestyle - Landmark Group
  • Qatar - Doha
  • November 2018 to June 2020

Maintain in-stock and presentable condition assigned areas with inventory control procedures.
Resolves customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management.
Monitoring competition by gathering current marketplace, information on pricing, products, new products, delivery schedules and merchandising techniques.
Managing the staff and customer service
Critical thinking, leadership, interpersonal skill & communication
Time and priority the management
Process POS, Sim, Receiving & Return and daily sales reconciliation
Develop and cultivate strong buying relationships with customers.
Remain knowledgeable on products offered and discuss available options
Updating the company literature and available training resources to stay up to date on product features.

Retail Sales Associate at Landmark Group - Qatar
  • Qatar - Al Khawr
  • December 2015 to May 2017

Understanding the customer’s needs and delivering the right product to the customer.
Welcoming customers to the store and answering their queries.
Friendly and energetic personality with customer service focus.

Crew Trainer at McDonald’s
  • United Arab Emirates
  • January 2013 to January 2016

Motivating the crew
Serving customer
Keeping the restaurant clean and organized as per international standard of
McDonald’s.
Monitoring employee performance
Develop a schedule to assess training needs.
Consult with other trainer, manager, and leadership
Design effective and engaging training programmers.

Education

Bachelor's degree, business studies
  • at Puspalal memorial collage
  • August 2016

pssout with 83%

High school or equivalent, travel & tourism
  • at Tribhuvan University
  • February 2012

pass out

Specialties & Skills

Customer Service Management
e Commerce Product and Operation Management
Leadership
B2B Sales
Sales Coordination
CUSTOMER SERVICE
CASHIER
COMMUNICATION SKILLS
CRITICAL THINKING
DELIVERY
FEATURES
INVENTORY MANAGEMENT
LEADERSHIP
MANAGEMENT
MERCHANDISING

Languages

Arabic
Expert
English
Expert
Hindi
Expert

Training and Certifications

crew (Training)
Training Institute:
McDonald’s
Date Attended:
March 2013
Duration:
8 hours

Hobbies

  • playing guitar, playing football