Technical Assistant
Mechanical Engineering & Contracting Co. w.l.l.
مجموع سنوات الخبرة :4 years, 11 أشهر
• Proficiency with basic computer knowledge
including MS Office, Excel and Outlook.
• Working knowledge of email systems,
computer hardware, and peripherals.
• Excellent communication skills.
• Ability to work under strict supervision.
• Good time-management skills.
• Ability to work in a high-pressure environment.
• Preparing Petty Cash.
• Answering telephones and taking messages.
• Composing emails.
• Preparing Purchase orders.
• Preparing Negotiation.
• Preparing letters.
• Printing and filing documents.
. Welcoming clients. Answering phone calls
. Scheduling to E-mails. Preparing conference room
for meetings. Making travel arrangement for
executives. Printing and copying documents as
needed. Preparing Purchase orders and collecting
company documents and preparing other
submitting documents.
. Answering calls, taking messages and handling
correspondence.
. Typing, preparing and collecting reports
. Managing database.
Completed documents and work requests according to company standards.
• Helped reduce overall waste by effectively archiving critical data, which effectively saved Amount annually.
• Initiated process improvements to company's current procedures after careful study
• Managed document processes through scanning, filing and transmitting while following all standard procedures.
• Organized technical documents, digital records and business correspondence for each project, program or department.
• Complied with safety regulations in terms of document control, strictly following all corporate procedures and federal rules.
• Developed electronic, CD and hardcopy data books.
• Scanned and cleaned up documents using\[ \]
• Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.
• Properly prepared and shipped records for storage at offsite facilities.
Implemented Salesforce.com CRM across entire sales organization, enabling better customer engagement, improved order efficiency and market segmentation.
• Recruited qualified professionals to build aggressive sales team in support of new product offering.
• Implemented strategies to drive changes and improvements and enhance performance.
• Analyzed growth opportunities to forecast projected business, recognize customer desires and define market resulting in 46% profitability increase.
• Delivered performance updates, quarterly business reviews and planning meetings.
• Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
• Reviewed data regularly to identify trends in current customer buying.
• Created forecasts of opportunities and documented all follow-up communications in CRM system.
• Retained clients and obtained referrals by promptly resolving customer complaints, providing value and promoting quality.
• Actualized strategies to continuously improve customer service, company or brand visibility and service provided.