Ram Misra, Senior Manager (Program Management)

Ram Misra

Senior Manager (Program Management)

Y-Cash Software Solutions Pvt. Ltd.

Location
India - Bengaluru
Education
Master's degree, Marketing and International Business
Experience
20 years, 0 Months

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Work Experience

Total years of experience :20 years, 0 Months

Senior Manager (Program Management) at Y-Cash Software Solutions Pvt. Ltd.
  • India - Bengaluru
  • My current job since August 2012

- Business Analysis
- Requirement gathering for new projects
- Creating functional flow documentation based on requirements received from external clients on new projects
- Concurrent handling of multiple project
- Ensuring maintenance of project timelines as committed
- Keeping clients updated with project progress
- Involved in testing of the products to be delivered
- Assisting delivery manager in delivery of completed projects to client
- Liaising with technology department to make them understand the project requirements and any change requirements
- Financial Operations
- Responsible for preparation of r reports that are submitted to various regulating authority

Manager- Key accounts (Sales and Business development) at Atom Technologies Limited
  • India - Bengaluru
  • April 2011 to July 2012

 Pre sales for complicated multifaceted payment solutions.
 Proposing and presenting customer centric payment solution for various business needs of merchant.
 Promoting IVR and mobile based payment solutions.
 Pre Sale risk analysis of client business scenario.
 Negotiation and deal closure.
 Responsible for initiated project completion with client going live for transactions.
 Promoting IVR and Mobile based payment solution among the merchants.
 Managing sales channels (Banks, DSAs, and web developers)
 Planning and implementing promotional schemes.
 Reporting to Top management.

Manger - Home Loans at Dhanlaxmi Bank
  • India - Hyderabad
  • September 2010 to April 2011

 Making tie ups and maintain relationship with various Business associated in Hyderabad
 Generating new leads on Home loans and Mortgage Loans from these tie ups
 In charge of handling and administrating a team of executives.
 Directly Interacting with the client to understand their instructions/requirements
 Responsible for analyzing, monitoring and processing follow-ups of loan portfolio with various departments
 Documenting review reports and coordinating with the senior management

Branch Sales Manager (Home Loans) at ICICI Bank Limited
  • India - Hyderabad
  • May 2005 to August 2010

 Generating leads and spearheading innovative ideas to market home loans to achieve organizational targets.
 Involved in Marketing activities which involves various infrastructure projects in and around Hyderabad, India
 In charge of handling and administrating a team of executives.
 Interacting with the client to understand their instructions/requirements
 Responsible for analyzing, monitoring and processing follow-ups of loan portfolio
 Documenting review reports and coordinating with the senior management - glance sheet containing the details of any assistance
 Managing/Tracking the complaints, administration issues and escalating issues where necessary.
 Coordinating with the team members and resolving key bottleneck issues

Marketing Executive at Zenith Computers Limited
  • India - Bengaluru
  • May 2004 to July 2005

 Selling Desktops, Servers and Laptops directly to corporate.
 Liaison with the team, internal as well as external to ensure optimum results.
 Documenting review reports and coordinating with the senior.

Education

Master's degree, Marketing and International Business
  • at M.S. Ramaih Institute of Management
  • July 2004

Post Graduate Diploma in Business Mangement from M. S. Ramiah Institute of Mangement , Bangalore. Did summer internship in NALCO, India in their export marketing division and final project on market research with West Coast Paper Mills, Bangalore, India. Actively participated at various fests of different colleges and have won prizes in business presentations and quiz.

Bachelor's degree, Computer Applications
  • at Roland Institute of Computers and Management Studies
  • August 2002

Percentage acquired: 77% in garudate program in Computer application under Berhampur University

Bayt Tests

Operations Management Test
Score 60%

Specialties & Skills

B2B eCommerce
Home Equity Loans
Analytics
Jasper Reports
SQL Server
E-Commerce Pre Sales
M-Commerce Pre Slaes
Analytic
Business Development
MS Excel
Jasper report server
iReport
MS SQL SERVER
Program Manager (Projects)

Languages

English
Intermediate
Hindi
Intermediate

Hobbies

  • Playing Tabla
    1. Have given numerous performances in school and community level. 2. Currently play for recreational purpose.
  • Learning about new software and implementing it in work
    1.Learned about Jasper reports and implemented it as live reporting tool in workplace in a span of 15 days. 2. Auto reports have reduced resource spending by about 20% 3. Being extensively used by finance, senior management and operations department as reconciliation tool,presentations and audit purposes.