SALES MANGER
ACE LIFE
Total years of experience :18 years, 5 Months
• Handling customer complaints
• Achieve the set sales target team .
• Comply with service quality standards in the company .
• Maintain good relationship with internal departments and branch staff
• Follow up of services submitted
• Achieve or exceed monthly target
• Follow up of expired services and errors and ensuring they are solved at earliest
• Contact all the cross sell leads
• Follow up the deals submitted and errors to be rectified and document deferrals to be solved at earliest
• Update services MIS report
• Send weekly report on pipeline cases
• File properly the services done on daily basis
• Maintain customer satisfaction on services at all time
• Handle all account related services in al hilal bank
• Selling all islamic bank products Personal finance, Home finance, Refinance,
Under construction, goods Murabha, Share finance, Tawarrouq, commodity Murabha, Ijarah Murabha, Credit cards, auto loans, GCC stocks, Alhilal takaful insurance and doing the all process related to the deals till finalize the deals (doing all the steps )…. to UAE Nationals and Expatriates.
• Handling customer complaints
• Handle all account related services in al hilal bank and opening online personals Accounts, saving accounts (kids account, minor account, youth account, vip account, privilege account ) current accounts and companies accounts, standing instruction, fixed deposit, wekala deposit, national bonds
• Achieve the set sales target
• Comply with service quality standards in bank Islamic shariha compliance
• Maintain good relationship with internal departments and branch staff
• Follow up of services submitted
• Achieve or exceed monthly target
• Follow up of expired services and errors and ensuring they are solved at earliest
• Contact all the cross sell leads
• Follow up the deals submitted and errors to be rectified and document deferrals to be solved at earliest
• Update services MIS report
• Send weekly report on pipeline cases
• File properly the services done on daily basis
my job responsibilities include helping my team to acchive his target by go to the cridet department and handle the cases to get approved . also selling and cross selling bank relevant products such as personal loans, credit card, mainly I was focusing on the loans part concentrating on acquiring fresh business from the market through
• Selling Personal Loans to UAE nationals
• Visiting new companies and listing them.
• Follow up on a daily basis with existing and potential clients
• Handling customer complaints of the team and solving them effectively
• Assisting the Relationship Manager in the day to day sales activities to achieve monthly targets set for the team.
• sales and marketing responsible for selling loans and credit cards products to the bank approved list of companies