Operations Manager
Unimoni Exchange LLC
Total years of experience :15 years, 0 Months
Proficient in core international remittance payments such as Person to Person (P2P), Business to Business (B2B), SWIFT payments, Real-Time Payments (API, IMPS), Mobile remittance Payments, Telegraphic transfer (TT), Cheque payments, Automated Clearing House (ACH) payments, Wire transfer, Single euro payments area (SEPA) payments, etc.
Developing and managing high-performing multidisciplinary teams, actively mentoring, contributing to performance management, and working on high-impact activities within the systems development lifecycle.
Lead projects to identify control gaps and support continuous process improvement
Expert knowledge of industry best practices within payments and banking & financial service operations environment.
Effective at complex problem resolution and expected to assist in resolving all difficult issues, expanding the solution to include infrastructure, architecture, and multi-tier tools and business system strategies
Strong knowledge of operation functions, systems, policies, and procedures for the assigned area
Good organizational, managerial, and project management skills
Responsible for managing the flow of operations to ensure operating schedules, processing, and procedures are met and staff is adequately trained
Measure, analyze and control process-related KPIs, working with the team to continuously improve performance.
Coordination with Western Union / Xpress Money / Money Gram instant money providers.
Lead cross-functions team to meet key milestones and make appropriate business
Overall supervision of departmental administration & operations.
Refined ability to delegate responsibilities and provide leadership and training to staff.
• Responsible for design/modulate processes under Remittance for betterment.
• Need to work with stake holders in completing the projects.
• Need to continuously update on new trends in remittance business processes.
• Responsible for conduct timely analysis for remittance products in order to provide the suggestions for better business/market capture.
• Ability to provide documentation and training to the users by documenting business procedures and workflows.
• Expert in Advanced excel such as VBA Macro designing, huge data management, awesome reports/dash board preparation etc….
• Got good exposure on project management & presentation skills.
• Extensive experience in process/remittance systems, tools used by financial institutions such as SWIFT, STP.
• Expert knowledge in core applications of organisation for remittance front office & back office.
Skills set & achievements as Business Analyst
• Works directly with appropriate teams to understand project concept, objectives and approach.
• Takes assigned project from original concept through final implementation.
• Meets with project team(s) regularly to review project deliverables and deadlines.
• Reviews, analyzes, and creates detailed documentation of business systems and user needs, including workflow, program functions, and steps required to develop or modify computer programs.
Skills set & achievements with Middle/back office operations
• Deals with internal and external financial institutions & banks with different SWIFT messages like MT103, MT110, MT202, MT999, and MT199.
• Responsible for monitoring STP payment queue.
• Handles different Foreign exchange payments like Wire transfer, Draft issuance, cheque issuance, funds buyback, reissue the drafts.
• Pooling investor's funds into share markets and great ability to educate clients about financial services.
• End to end knowledge about equities and their settlement process.
• Excellent financial modelling and equity analysis skills.
• Order punching to behalf of clients and providing financial advisers.
• Highly commitment towards reaching goals with no compromise.
• Bachelor of commers from Andhra University in 2007.
• S.S.C from AP Board of Secondary Education in 2002. Rewards and Reorganizations: Technologies COM