مجموع سنوات الخبرة: 19 سنوات, 0 أشهر
مارس 2013
إلى حتى الآن
Senior Brand & Communication Manager
في Samsung Electronics Levant
البلد :
الأردن - عمان
-Maintain Samsung brand image throughout well studied and carefully planned marketing sponsorships and activities.
-Increase Brand status in the Levant region using BAS and DAS studies.
-Manage all corporate media planning / buying through annual deals and securing the best ROI.
-Maintain a close contact with all agencies (ATL, BTL and Online) to draw future path and insure current activations are well conducted.
-Formalize and legalize huge sponsorships and long run partnerships with prestigious organizations to better reflect on the brand image.
-Engage in various CSR activities to maintain and increase Samsung positive public image and better reflect on the brand status.
-Increase Brand status in the Levant region using BAS and DAS studies.
-Manage all corporate media planning / buying through annual deals and securing the best ROI.
-Maintain a close contact with all agencies (ATL, BTL and Online) to draw future path and insure current activations are well conducted.
-Formalize and legalize huge sponsorships and long run partnerships with prestigious organizations to better reflect on the brand image.
-Engage in various CSR activities to maintain and increase Samsung positive public image and better reflect on the brand status.
مارس 2010
إلى مارس 2013
Public Relations Manager
في Samsung Electronics Levant
البلد :
الأردن - عمان
-In charge of Brand Marketing and Public Relations activities for Samsung Electronics for the Levant region ( Jordan, Syria, Lebanon, Iraq and Palestine) through:
-planning, coordinating and executing for Samsung brand and public relations activities for both: brand and products
-Event management including launching, conferences, public & social events to promote a positive image for Samsung brand
-Corporate PR planning and strategy including CEO positioning and public image.
-Assist with writing and distributing news releases announcing important corporate news, Products and events information; updating and maintaining Samsung Levant Operation online calendar of events.
-Proof print and broadcast copy for grammatical and typographical errors.
-Arrange photo shoots with professional photographers in addition to digital photography for publications, Videography;
-Coordinating duties and requirements of Samsung Levant requirements with PR agencies.
-Arranging needed competitive media monitoring meetings on monthly basis.
-Establishing and running a sustainable Corporate Social Responsibility program for Samsung Levant region
-planning, coordinating and executing for Samsung brand and public relations activities for both: brand and products
-Event management including launching, conferences, public & social events to promote a positive image for Samsung brand
-Corporate PR planning and strategy including CEO positioning and public image.
-Assist with writing and distributing news releases announcing important corporate news, Products and events information; updating and maintaining Samsung Levant Operation online calendar of events.
-Proof print and broadcast copy for grammatical and typographical errors.
-Arrange photo shoots with professional photographers in addition to digital photography for publications, Videography;
-Coordinating duties and requirements of Samsung Levant requirements with PR agencies.
-Arranging needed competitive media monitoring meetings on monthly basis.
-Establishing and running a sustainable Corporate Social Responsibility program for Samsung Levant region
مارس 2008
إلى مارس 2010
Account Manager
في TRACCS
البلد :
الأردن
planning, organizing, consulting and implementing PR/ CSR activities for a variety of clients
-Managing corporate, social events in addition to promotions for clients
- Building corporate stories, Press releases and content for the clients, in addition to media relations and communications.
-Reporting, monitoring and analyzing competitors’ news and updates, in addition to the client’s performance evaluation.
• Relationship building and networking with colleagues, clients and the media
• Promoting news stories and features to the media, often via the telephone
• Event management, including press conferences and promotional events
• Co-coordinating studio or location photography
• Undertaking research for new business proposals and presenting to potential new clients
-Managing corporate, social events in addition to promotions for clients
- Building corporate stories, Press releases and content for the clients, in addition to media relations and communications.
-Reporting, monitoring and analyzing competitors’ news and updates, in addition to the client’s performance evaluation.
• Relationship building and networking with colleagues, clients and the media
• Promoting news stories and features to the media, often via the telephone
• Event management, including press conferences and promotional events
• Co-coordinating studio or location photography
• Undertaking research for new business proposals and presenting to potential new clients
مارس 2007
إلى مارس 2008
Marketing & CRM
في Al Tewfik Automobile & Equipment - Jeep,Chrysler & Dodge
البلد :
الأردن
•Handling daily operations: Sales reports, orders & stock statues,
•Monitoring and controlling the after sales process and quality.
•Building Marketing strategies, ATL, BTL, Media and PR activities.
•Coordinating with advertising agencies to develop and enhance marketing strategies and plans.
•Managing the company’s annual marketing budget
•Competitive and situational analysis for the Local market.
•Establishing customer database, building, enhancing and mandating a long-term relationship with the current and potential customers.
•Showroom enhancement within Chrysler’s guidelines
•Monitoring and controlling the after sales process and quality.
•Building Marketing strategies, ATL, BTL, Media and PR activities.
•Coordinating with advertising agencies to develop and enhance marketing strategies and plans.
•Managing the company’s annual marketing budget
•Competitive and situational analysis for the Local market.
•Establishing customer database, building, enhancing and mandating a long-term relationship with the current and potential customers.
•Showroom enhancement within Chrysler’s guidelines
مارس 2005
إلى مارس 2007
Customer service representative
في Zain (Fastlink)
البلد :
الأردن
•Ensuring up to date knowledge of latest products and developments in the company and the cellular industry.
•Documenting cases that need follow up and transferring them to entitled personnel.
•Contacting Customers and finding ways to settle their accounts.
•Responsible for achieving quota as assigned by manager.
•Contacting subscribers suggesting new services, products & special offers that meet with their needs.
•Answering subscribers’ inquiries, updating them with accurate information on new services & educating them about existing services & products.
Maintaining phone call quality and making it as persuasive as possible.
•Suggesting procedures & programs that improve performance & expedite processes.
•Appling any other tasks assigned by Supervisor or Team Leader
•Responsible for the security, Confidentiality & Integrity of all information assets in accordance with the company’s Information Security Policies
•Documenting cases that need follow up and transferring them to entitled personnel.
•Contacting Customers and finding ways to settle their accounts.
•Responsible for achieving quota as assigned by manager.
•Contacting subscribers suggesting new services, products & special offers that meet with their needs.
•Answering subscribers’ inquiries, updating them with accurate information on new services & educating them about existing services & products.
Maintaining phone call quality and making it as persuasive as possible.
•Suggesting procedures & programs that improve performance & expedite processes.
•Appling any other tasks assigned by Supervisor or Team Leader
•Responsible for the security, Confidentiality & Integrity of all information assets in accordance with the company’s Information Security Policies
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