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Rami Salameh, Franchise relations section head

Rami Salameh

Franchise relations section head

ALBAIK Food Systems company

Lieu
Jordanie - Amman
Éducation
Diplôme, hotel management
Expérience
14 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :14 years, 4 Mois

Franchise relations section head à ALBAIK Food Systems company
  • Arabie Saoudite - Jeddah
  • Je travaille ici depuis mars 2014
Service quality assurance section head à ALBAIK Food Systems Company Ltd
  • Arabie Saoudite - Jeddah
  • Je travaille ici depuis janvier 2010

Provide all required training, systems, and tools to the team in order to provide a high quality customer service .

Audit, monitor and analyze performance results .

Identifying root causes and determine solutions accordingly .

Support and work with team to implement action plans .

Éducation

Diplôme, hotel management
  • à al khawarizmi community college
  • mai 2005

Specialties & Skills

Audit Support
+Endorse 0
Training Plans
+Endorse 0
Customer Service
+Endorse 0
Customer relations
+Endorse 0
Communication skills
+Endorse 0

Langues

Arabe
Expert
Anglais
Moyen
Grec
Débutant

Adhésions

Amman Orthodox Scout group
  • Leader
  • July 1988

Formation et Diplômes

 Mediation techniques and strategies (Formation)
Institut de formation:
WALKER CONSULTANCY
Date de la formation:
March 2015
Durée:
12 heures
 Multiunit leadership training program (Formation)
Institut de formation:
ALBAIK FOOD SYSTEMS COMPANY LTD.
Date de la formation:
February 2015
Durée:
84 heures
ISO 22000 (Formation)
Institut de formation:
ALBAIK FOOD SYSTEMS COMPANY LTD.
Date de la formation:
November 2013
Durée:
16 heures
Customer service (Certificat)
Date de la formation:
December 2011
Valide jusqu'à:
December 2011
 Human resources management and supervision. (Certificat)
Date de la formation:
January 2010
Valide jusqu'à:
January 2010
 Certification Functional trainer (Certificat)
Date de la formation:
November 2010
Valide jusqu'à:
November 2010
 Restaurant marketing (Certificat)
Date de la formation:
December 2010
Valide jusqu'à:
December 2010
 Food cost control. (Certificat)
Date de la formation:
March 2011
Valide jusqu'à:
March 2011
 Supervising food safety (Certificat)
Date de la formation:
March 2010
Valide jusqu'à:
March 2010
 Serve safe course (Certificat)
Date de la formation:
December 2010
Valide jusqu'à:
December 2010
 Hospitality and restaurant management (Certificat)
Date de la formation:
December 2011
Valide jusqu'à:
December 2011
 Leadership and management program (Certificat)
Date de la formation:
June 2010
Valide jusqu'à:
October 2010