OPERATION ADMINISTRATION ASSISTANT
NATIONAL BANK OF ABU DHABI
Total years of experience :25 years, 3 Months
• Ensure verification of transactions and completeness of source documents, and related supporting documents.
• Custodian of branch’s Vaults and collateral securities.
• Control passwords, & Branch Key registers, Review Fixed Asset reports and the related depreciation for correctness.
• Posts the financial and non-financial transactions.
• Review and arrange the source documents against verification listing report and ensure that all source documents are in order.
• Handle bills / cheques for collection and the related operational duties.
• Printing and checking daily, weekly and monthly reports from system.
• Performing variety of administrative support task that are highly confidential.
• Submit Branch & Cash Offices stationaries and other requirements through Procurement system.
• Attend and minute meetings.
• Coordinate with NBAD Academy to arrange staff trainings.
Responsible for providing administrative support to the Branch and managing other tasks as assigned by the manager.
Responsible for planning/prepare and attend meeting with the manager and taking minutes.
Responsible for gathering, analyzing and summarizing information to manager as required.
Diarize and follow up on various department matters and ensure timely action is taken.
Coordinating with training department and HR for branch requirements.
Assist in handling HR related activities.
Updating all customer information in Intellect.
Edit and proofread documents.
Coordinate and facilitate team calendars to arrange appointments and meetings.
Take and transcribe dictation on confidential matters.
Maintaining various filling and records (annual leaves, trainings, etc.)
Receive, direct and reply telephone messages and faxes.
Handling inward/outward mail.
Supervise support staff.
Act as a PA to senior managers. This includes; arranging meetings and appointments, drafting general departmental correspondence, dealing with telephone calls and diary management.
Typing of general correspondence.
Ordering stationary, office furniture, etc
Orient the new employees.
Dealing with posts and emails.
Organizing out-bound business travel arrangements for all members of the department.
Organizing hotel and accommodation requirements for departmental meetings and in-coming visitors.
Provide a meet and greet service to all visitors to the department.
Distribute faxes from the departmental number to concern person for action.
Upkeep of departmental filing and storage requirements.
Liaising with members of the senior management team.
Keeping personnel records.
Assisting with day to day general queries.
Maintaining leave records/personal details for department.
Organization and processing of expense claims where necessary.
Arrange documents for visa, work permit, medical insurance issue.
Operate the switchboard for the Agency, answering calls in a polite and efficient manner ensuring calls are direct to correct locations.
Deal efficiently with internal and external enquiries, providing directions when requested.
Provide a meet and greet service to clients and visitors.
Liaise with secretaries and staff to arrange taxis for clients and visitors.
Arrange the distribution and dispatch of all packages via the team of office boys.
Update telephone lists, starters, leavers, promotions and circulate lists as appropriate.
Book meeting rooms as required.
Arrange international or conference calls.
Manage floral requirements for meeting rooms and external deliveries.
Distribute faxes from the main Agency number.
Maintain the reception area to the highest standard of appearance and efficiency.
Answering incoming calls.
Receiving patients messages and forward as appropriate.
Scheduling appointments.
Filling and preparing the files.
Assists doctors and nurses as and when required.
Offering information about the airport environment and products
offered by Abu Dhabi Duty Free ( this include telephone service).
Updating the sales of Duty Free and helping the supervisors in
doing the paper work.
Preparing the sales report of the important flights.
To update the promotions from the shops.
Responsible with customer complaints at the desk.
To provide a quick and efficient credit line service.
Preparing and updating the files of the persons interesting in working abroad.
Primary accounting ( accounts book, processing of invoices).
Other secretarial work
Checking the invoices and deliveries.
Primary accounting on computer of the received and delivered merchandise.
Collecting the money from the stands.
Paying the invoices for the suppliers.
Part time I worked as administrator of an association of real estate owners.
to calculate the payment lists.
to collect the money from the owners.
keeping the accounts book.
courses: Industrial High School