Ramy  Mustafa, International Trader

Ramy Mustafa

International Trader

Export Packers

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Management Information system
Experience
14 years, 7 Months

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Work Experience

Total years of experience :14 years, 7 Months

International Trader at Export Packers
  • Canada - Brampton
  • July 2022 to March 2024

• Led 10 plants and 5 assistant traders to achieve Business objectives
• Developed the packaging and branding for the merchandise bags and managed inventories.
• Supervised the loading process and ensured merchandise was packed and loaded appropriately
• Built strong relationships with carriers and suppliers monitored on-time performance
• Resolved service or rate disputes while maintaining reputation
• Developed and maintained rail and shipping process
• Analyze and report on market trends and competitor activities to identify potential opportunities or risks for the companys trading operations.
• Collaborate with customs brokers to ensure compliance with export regulations and documentation requirements.
• Conduct market research to identify potential opportunities and risks in the export market and provide recommendations to the trading team at Export Packers
• Identify and analyze potential risks in the export market and develop strategies to mitigate them.
• Coordinate with logistics team to ensure timely delivery of merchandise to customers.
• Coordinate with suppliers and carriers to track and monitor shipments, ensuring timely delivery and resolving any logistical issues that may arise.

Logistics Manager at North American Logistics
  • Canada - Mississauga
  • August 2018 to June 2022

• Increased compliance mitigation by 30% for teams in one month. Moreover, resolve service or rate disputes while
maintaining reputation.
• Develop and implement strategies to optimize logistics operations.
• Collaborate with cross-functional teams to optimize supply chain processes and reduce costs.
• Collaborate with shipping companies to negotiate favorable rates and terms for transportation services.
• Maintain regular communication with carriers to ensure on-time delivery of goods.
• Provide guidance and support to logistics team members to ensure smooth and efficient operations.
• Coordinate with warehouse managers to ensure efficient movement of goods within the facility.

Corporate Relationship Manager at National Bank of Egypt
  • Sudan - Khartoum
  • June 2016 to June 2017

• Develop and maintain a network of corporate customers by actively prospecting, identifying, and targeting potential clients in the market.
• Build and maintain strong relationships with corporate clients to enhance the banks reputation and increase revenue
through cross selling and upselling of banking products and services.
• Manage and nurture existing corporate relationships to ensure client satisfaction and maximize business opportunities.
• Analyze market trends and competitor activities to identify new business opportunities and develop strategies to stay ahead in the market.
• Provide regular updates on market trends, competitor activities, and potential business opportunities to the management team to inform strategic decision-making.
• Collaborate with internal teams to develop customized banking solutions that meet the needs of corporate clients.
• Coordinate with internal departments to ensure timely and efficient delivery of banking products and services to corporate customers.

Sales Manager at Egyptian Iron Factory
  • Sudan - Khartoum
  • June 2015 to June 2016

• Develop and implement sales strategies to increase market share and revenue for the Egyptian Iron Factory
• Identify key market trends and competitor activities to recommend marketing strategies that will maximize sales opportunities.
• Identify potential market segments and develop targeted marketing campaigns to increase sales and market share for the
Egyptian Iron Factory
• Conduct market research and analysis to identify potential customers and market opportunities for the Egyptian Iron
Factory
• Analyze the sales data and market research to identify potential growth opportunities and recommend strategies to capitalize on them for the Egyptian Iron Factory
• Collaborate with the engineering team to develop innovative solutions and improve product offerings to meet the
changing needs of the market and customers.
• Lead and supervise a team of sales professionals to ensure they meet sales targets and deliver exceptional customer service for the Egyptian Iron Factory.

Relationship Manager at Abu Dhabi Islamic Bank
  • Sudan - Khartoum
  • March 2014 to February 2015

• Implement strategies to attract and retain high-value clients, resulting in a 20% increase in business revenue within six months.
• Develop and maintain relationships with high-net-worth individuals and provide them with personalized financial solutions.
• Develop and maintain strong relationships with key stakeholders to identify their banking needs and provide tailored financial solutions.
• Identify new market opportunities and develop strategies to expand the banks client base and increase revenue.
• Conduct regular market research and competitor analysis to identify new client opportunities and stay informed about industry trends and developments.
• Conduct regular market research and analysis to stay updated on industry trends and identify potential areas for business
growth.
• Collaborate with product development teams to design and implement innovative financial solutions for high net worth. Individuals, resulting in increased client satisfaction and loyalty.

Assistant Relationship Manager at Bank of Khartoum
  • Sudan - Khartoum
  • January 2011 to February 2014

• Managed customers finance accounts at Bank of Khartoum in the Investment Banking / Venture market.
• Assist in the development and implementation of strategies to attract and retain high net worth clients in the banking industry.
• Collaborate with Relationship Managers to identify and pursue new business opportunities in the Investment Banking and Venture market.
• Provide personalized financial advice to high-net-worth clients to ensure their financial goals are met.
• Support Relationship Managers in preparing client presentations and proposals for potential high net worth clients in the Investment Banking and Venture market.
• Maintain a thorough understanding of the Bank of Khartoums products and services to effectively communicate and
promote them to clients.
• Collaborate with Assistant Relationship Managers to provide training and mentorship to new hires in the Investment
Banking and Venture market.
• Assist in managing the customers finance accounts at Bank of Khartoum in the Investment Banking / Venture market.

Credit Officer at National Bank of Sudan
  • Sudan - Khartoum
  • December 2008 to October 2010

• Analyze creditworthiness of potential borrowers and make recommendations based on financial data, credit history, and market trends to mitigate risk and maximize profitability for the bank.
• Analyze credit data and financial statements to determine the degree of risk involved in extending credit to businesses or individuals.
• Collaborate with legal team to ensure compliance with regulatory requirements and policies related to lending activities.
• Prepare detailed credit reports summarizing the financial position and creditworthiness of potential borrowers, including an assessment of their capacity to repay the loan amount.
• Negotiate terms and conditions of loans with prospective borrowers to ensure mutually beneficial agreements.
• Develop and maintain strong relationships with potential borrowers to facilitate the credit application process and enhance customer satisfaction.
• Evaluate the financial health of existing borrowers and provide recommendations on loan modifications or extensions to minimize default risk and maximize recovery potential.

Retail Officer at National Bank of Sudan
  • Sudan - Khartoum
  • September 2007 to November 2008

• Implemented strategies to improve customer satisfaction and loyalty.
• Develop and implement retail sales strategies to promote and increase customer engagement, loyalty, and sales revenue for the National Bank of Sudan.
• Conduct market research to identify potential target customers and develop strategies to attract them.
• Identify potential retail sales opportunities and develop strategies to capitalize on them, resulting in increased revenue for the National Bank of Sudan.
• Analyze customer data and behavior to identify trends and opportunities for improving sales and customer satisfaction.
• Collaborate with the marketing team to develop and implement effective advertising and promotional campaigns to attract new customers to the National Bank of Sudan.
• Train and mentor new retail officers to ensure consistency in customer engagement and sales strategies, resulting in
improved customer satisfaction and increased sales revenue for the National Bank of Sudan.
• Develop and implement training programs for retail officers to enhance their sales skills and product knowledge, resulting in improved customer satisfaction and increased sales revenue for the National Bank of Sudan.

Education

Bachelor's degree, Management Information system
  • at King Mariot
  • February 2024

Business Management

Diploma, HVAC
  • at North American Trade School
  • February 2021
High school or equivalent, Financial And Banking Studies
  • at Sudan Academy For Banking And Financial Sciences
  • September 2016
High school or equivalent, Business And Management
  • at AL Johood Center
  • January 2016
High school or equivalent, Sales
  • at Better Life Center
  • November 2015
Bachelor's degree, Bachelor, Management information system
  • at King Marriot Academy
  • February 2007
High school or equivalent, Business And Management
  • at The Pacific Institute
  • January 2007

Specialties & Skills

BRANDING
MENTORSHIP
INVESTMENT BANKING
CREDIT REPORTS
CUSTOMER SATISFACTION
CUSTOMER SERVICE
MANAGEMENT
MARKET SHARE
MITIGATION
ON-TIME PERFORMANCE
Relationship Management

Languages

English
Expert
Arabic
Native Speaker