رنا ياسين

Experience:


1- Supervised hourly and temporary personnel, provided work direction and reviewed work processes.

2- Held team members accountable for deadlines, quotas and performance goals.

3-Optimized workflows, supporting subordinates to deliver seamless service.

4-Oversaw team productivity and results to attain revenue goals and performance targets.

5- Assisted manager to control inventory strategically, resulting in reduced costs.

6- Coordinated work hand-offs and schedules with managers.

7- Stayed current on changing website Content, designs and Images.

8- Monthly Sales Report, Best Seller and Inventory

9-Addressed customer service issues with detailed and timely responses to escalated complaints.

10- Coordinate with the designers and developers.

1- Experienced Office Management and Administration Professional with 7 years of
experience optimizing productivity, efficiency and service quality across various
environments. Highly dependable, ethical and reliable support specialist and leader that
blends advanced organizational, technical and business acumen. Works effectively with
cross-functional teams in ensuring operational and service excellence.


2- Organized and dedicated Administrative Assistant with proven track record of providing
exceptional customer service in fast-paced environments. Offering keen attention to detail
and strong decision making skills to manage multiple, concurrent tasks. Self-motivated
work ethic with ability to perform effectively in independent or team environments.

3-Outgoing and friendly receptionist delivering customer service and administrative
excellence, including clerical support and public interaction. Excels in calendar
management, scheduling, data-entry and database administration.

Website Administrator ( Magento, laravel, wordpress )

1-Creative Webmaster with 2 years of experience working with Scripting language
And Operating system. Successful at meeting client needs quickly and troubleshooting
websites. Adept at monitoring high-traffic sites and following directions.

2- Assistant Trainer with strong communication and interpersonal skills customizes
training programs to elevate participant knowledge and skill levels.
Manages Website from initial inquiry to participation and follow-up to deliver high-quality
service and respond to unique needs of participants.

3-Manages Website from initial inquiry to participation and follow-up to deliver high quality
service and respond to unique needs of participants.
Highly motivated Website Editor plans, researches, and edits website content to increase
traffic, showcase quality content and foster a positive experience for website visitors.

• Created detailed expense reports and requests for capital expenditures.
• Screened applicant resumes and coordinated both phone and in-person interviews.
• Answered and managed incoming and outgoing calls while recording accurate messages.
• Opened and properly distributed incoming mail.
• Helped distribute employee notices and mail around the office.
• Maintained a clean reception area, including lounge and associated areas.
• Completed data entry, tracked resumes and maintained the applicant tracking system.
• Payrolls, receive invoices, petty cash.
• Daily checking (In and Out) fingerprint for employees.
• Kashoo Program.

• Maintenance of office library and record keeping.
• Assuring office is neat, and stocked with necessary tools for functionality.
• Office Management including interviewing, tasks delegation, and scheduling.
• Assist clientele as they enter office and via phone.
• Scheduling appointments and assisting Clients with registration and finding information.

• Assist clientele as they enter office and via phone.
• Perform filing, data management, drafting and editing short office memos.
• Assist with all other office administrative duties.