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Raneem Mezher, Customer Service Agent

Raneem Mezher

Customer Service Agent·Crystel

Jordan

Bachelor's degree, Clinical Psychology

Work experience

Total years of experience: 0 years, 11 months

Customer Service Agent

August 2022 - June 2023

Crystel

Amman, Jordan

August 2022 - June 2023

I gained alot of experience dealing with customers and satisfying them to achieve the best results. Also skilled with shadowing, handling, training, communication, interpersonal skills.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

The University Of Jordan

June 2025

June 2025

Bachelor's degree, Clinical Psychology

Jordan

The University Of Jordan

September 2022

September 2022

Bachelor's degree, Business Administration

Jordan

Skills

Multisim
Expert
Multisim
Expert
Computer Skills
Expert
Computer Skills
Expert
Customer Care
Expert
Customer Care
Expert
Operation
Expert
Operation
Expert
Team Coordination
Expert
Team Coordination
Expert
mobile
Intermediate
mobile
Intermediate
PROACTIVE PROBLEM-SOLVING
Expert
PROACTIVE PROBLEM-SOLVING
Expert
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
COMMUNICATION
Expert
COMMUNICATION
Expert
TEAM-ORIENTED PERSONALITY
Expert
TEAM-ORIENTED PERSONALITY
Expert
PERFECT INTERPERSONAL SKILLS
Expert
PERFECT INTERPERSONAL SKILLS
Expert
performance center
Intermediate
performance center
Intermediate
FAST LEARNING
Intermediate
FAST LEARNING
Intermediate
service center
Intermediate
service center
Intermediate
computer skills
Intermediate
computer skills
Intermediate
Office Administration
Intermediate
Office Administration
Intermediate
Typing
Intermediate
Typing
Intermediate
Mail
Intermediate
Mail
Intermediate

Social profiles

Languages

Arabic

Native Speaker

English

Intermediate

Training and Certifications

Certifications
PTSD
May 2023
customer experience specialist
Apr 2023
project management
May 2023

Training
talabat application servicing process
Crystel
Jan 2023
fifa world cup project and customs assistant
Crystel company
Aug 2022

Hobbies and interests

Horsing & Shooting
Writing
Reading & Exploring