Rania Ramadan Mahmoud Ammar

- Be responsible for incoming and outgoing telephone calls and emails
- Handle office expenses and petty cash of HCMC office under the approval of the
director or finance manager
- Manage office equipment and infrastructure to ensure a well-running office
- Responsible for the overall running of the reception operation
- Make logistic arrangement including flights reservations, hotel and vehicle
arrangement for project staffs, visitors/partners, donors, consultants, volunteers
and interns
- Conduct procurement of stationery for staff and meetings/workshops and assets
of the office
- Prepare correspondence, memos, reports, presentations, and emails to local
counterparts, donors or other related offices or agencies in relation to the office
operations
- Carry out other duties such as translation works, take minutes of office meetings
as requested by the supervisor
- Update the filling system and manage filing the office documents for both hard
and electronic copies.
Human Resource tasks
- Recommend and execute policies, procedures, rules, regulations for employees in
compliance with Egypt’s Labor Law
- Review and update all human resources policies to meet the organizations needs
- Plan and facilitating HR activities in the team: contract, recruitment, employee
relation
- Ensure to develop job descriptions for current/new positions
- Maintain current organizational chart and current staff contact list
- Assist the progress of job planning and performance management
- Provide coaching and training to direct staffs on HR & Admin functions
- Monitor and record employee time sheets and leave requests
- Support for procedures or papers relating to personnel or staffing issues
- Conduct instruction for staff members about admin and HR procedures
- Other related assignments.

1- Schedule meetings and arrange conference rooms.
2- Prepare correspondence and stuff mail into envelopes.
3- Prepare agenda for meetings.
4- Receive and relay telephone messages
5- Manage travel and schedule.
6- Advertising on Face book Pages
7- Dealing With Clients
8- Takes and transcribes dictation.
9- Maintain hard copy and electronic filing system.
10- liaising with relevant organizations
11- handling correspondence
12- implementing new procedures and administrative systems
13- managing databases
14- prioritizing workloads

1- Handle all incoming calls
2- Handle parent enquiries, payments & campus visits
3- Maintain good relations with potential and existing parents
3- Handle general office admin duties including mailing, pantry supplies, arranging courier, etc.
4- Assist in administrative work and update of student database & inventory record
5- Support the marketing activities, events and other tasks as assigned

1- answering telephone calls
2- maintaining diaries
3- arranging appointments
4- taking messages
4- typing and word processing
5- filing
6- organizing and servicing meetings (producing agendas and taking minutes)
7- managing databases
8- prioritizing workloads
9- recruiting, training and supervising junior staff
10- handling correspondence
11- implementing new procedures and administrative systems
12- liaising with relevant organizations
14- coordinating mail-shots and similar publicity tasks

1- Contact businesses and private individuals by telephone to promote products, services and/or charitable causes
2- Solicit orders for goods and services over the telephone
3- Explain the product or service to potential customers
4- Deliver scripted sales pitch to the customer
5- Adjust scripted sales pitch to meet needs of specific individuals
6- Provide pricing details
7- Handle customer questions
8- Obtain customer information including names and addresses
9- Record customer details including reaction to the product or service offered
10- Receive orders over the telephone
11- Input order details into the computer system
12- Record customer details and details of transaction
13- Confirm orders placed with field sales representatives
14- Obtain contact details of potential customers from sources including telephone directories and purchased lists
15- Schedule appointments for sales staff to meet prospective customers
Conduct customer and marketing surveys
16- Answer telephone calls from potential customers who are responding to advertisements
17- Contact customers to follow up on initial interaction

1- answering telephone calls
2- maintaining diaries
3- arranging appointments
4- taking messages
4- typing and word processing
5- filing
6- organizing and servicing meetings (producing agendas and taking minutes)
7- managing databases
8- prioritizing workloads
9- recruiting, training and supervising junior staff
10- handling correspondence
11- implementing new procedures and administrative systems
12- liaising with relevant organizations
14- coordinating mail-shots and similar publicity tasks

1. Identify opportunities, produce leads and book appointments for
the sales force with the emphasis on high quality leads.
2. Develop creative pitches and propositions aimed at specific
industry sectors
3. Proactively follow up leads generated from canvassing by the
account managers.
4. Use of initiative to identify and follow up opportunities with
companies who are not already on the database
5. Manage the database to a high degree of accuracy to ensure
targeted marketing activity can take place to generate new
business
6. Work closely with the marketing team to achieve sales
objectives
7. Negotiate commercial terms within set guidelines
8. Attend monthly meetings with the Corporate Account Managers
to update information and discuss any issues
9. Liaise effectively with all departments within Olive to ensure
customer requirements are met.
10. Contribute to the team performance by sharing and
implementing Best Practice Ideas.