Rasha Ramadan, HR Assistant

Rasha Ramadan

HR Assistant

UNRWA

Location
Jordan - Amman
Education
Bachelor's degree, Good
Experience
21 years, 3 Months

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Work Experience

Total years of experience :21 years, 3 Months

HR Assistant at UNRWA
  • Jordan - Amman
  • My current job since November 2016

• Checks various human resources records, forms and tables for accuracy and initiates corrective action, as required; maintains and updates such records and other files and follows up, as necessary, and reviews documents and certificates as related to his/her section.
• Drafts routine correspondences, Personnel Action Forms and other forms;
• Collects and compiles information from files and prepares or assists in preparing and updating routine statistical and other periodic reports related to the functions of the relevant division/section.
• Maintains Temporary Assistance and Casual employees’ files and periodic evaluation reports for staff in his/her own section
• Receives, registers and distributes incoming mail and dispatches outgoing mail; attends to the reproduction, collation and stapling of various documents and materials
• Enters data on Human Resources Management (HRM) and Payroll System
• Performs such other duties as may be assigned
• Maintains documentations related to GMIP (Group Medical Insurance) amendments, additions, and/or deletions of beneficiaries and their dependents.

HR & Training Manager at Transition Tech
  • Jordan - Amman
  • November 2013 to November 2016

Training Part:
 Keeping training materials up to date.
 Posting advertisement regarding training issues, coordinating with concerned instructors, hotel reservation and other accommodations, preparing training materials and finally preparing training attendees certifications
 Coordinate with trainer for the availability of course materials.
 Attendance certificate distribution
 Set up class location with all its necessary setup, and course tools.
 Assess feedback and sending feedback reports.

Recruitment Part:
 Search for CV's as per required job specification.
 Update and maintain the CV database.
 Attend to walk-in applicants and collect CV's.
 Load Job Adverts to website and all subscribed recruitment's portals
 Receive all the job applications, sort and classify based on each profession and store in database for retrieval as and when required.
 Short listing candidate CV’s against job descriptions, updating vacancy and applicant status within the recruitment procedure, organizing interviews and producing interview schedules, liaising with applicants to provide updates on their progress etc.
 Arrange for test & interview appointments with the short listed candidates for testing and administer test.


Administrative and other duties:
 Develop and oversee ongoing development and maintenance of company procedures and policies
 Handle all reservation matters.
 Transmittal, Purchase order, Payment Vouchers & Invoices payment Records.
 Handle all filling systems.
 Organizing employee files to provide information for personnel actions Process and any needed documentation
 Preparing employees database and reporting
 Complete all the appointment procedures, that include preparing the attendance cards, job offer, Contract, follow up needed documents for hiring, including the inductions for new staff.
 Follow up the reports produced by the time attendance system based on the direct supervisor instructions in this regard.
 Handel any administration related work.
 Draft Correspondences both in English and Arabic
 Translate website content from English into Arabic and vice versa
 Maintains documentations related to GMIP (Group Medical Insurance) amendments, additions, and/or deletions of beneficiaries and their dependents.
 Resolves complaints on admission cases as raised by staff and beneficiaries and recommends remedial actions on abuse cases. Acts as a focal point on such issues with the contracted insurance company, as assigned by the supervisor
 Provides information required for the preparation of tendering for new medical insurance contracts ensuring that relevant medical requirements of staff and beneficiaries are reflected

Office Manager and HR Assistant at Realsoft Advanced Applications
  • Jordan
  • September 2005 to October 2013

 Oversee all aspects of general office coordination. 


 Develop and oversee ongoing development and maintenance of company procedures and policies
 Arrange appointments and meetings.
 Handle all reservation matters.
 Transmittal, Purchase order, Payment Vouchers & Invoices payment Records.
 Handle all filling systems.
 Self correspondence English & Arabic
 Organizing employee files to provide information for personnel actions Process and any needed documentation
 Preparing employees database and reporting to the HR Manager in this regard.
 Coordinate staff recruitment and selection process: this includes preparing advertisements, screening CVs, scheduling for interviews and sending apology letters.
 Complete all the appointment procedures, that include preparing the attendance cards, job offer, Contract, follow up needed documents for hiring, including the inductions for new staff.
 Follow up the reports produced by the time attendance system based on the direct supervisor instructions in this regard

Executive Secretary at Modern Brushes factory
  • Jordan
  • August 2003 to August 2005

 Handle phone calls
 Self correspondence English & Arabic.
 Managed, organized and responsible for office & staff.
 Arrange manager appointment and meetings
 Handle reservation. Matters
 Accountant assistant
 Transmittal & Invoices payment records.
 Handle filling system.
 Internet research.

Teacher (Alternative) at Al Petra School
  • Jordan - Amman
  • February 2002 to June 2002

English teacher for eighth and sixth grades. Full time working. Responsible for all English activities in the school

Education

Bachelor's degree, Good
  • at Hashemite University
  • June 2001
High school or equivalent, Very Good
  • at Al Nuzha School
  • July 1997

Specialties & Skills

Instructions
Attendance
Alternative
Inductions
MS Office
Using Internet
Good experience in using SAP system
Very good communication skills
Team Player

Languages

English
Expert
Arabic
Expert

Training and Certifications

business (Training)
Training Institute:
business writing
Date Attended:
July 2017
Duration:
8 hours
Human Resources Management Training Course (Certificate)
Date Attended:
October 2007
Valid Until:
November 2007
comprehensive Computer certificate (Certificate)
Date Attended:
February 2003
Valid Until:
March 2003