Rashmi Jayasundara

• Organized 30+ weekly meetings and appointments, achieving a 100% attendance
rate through calendar management, agenda preparation and timely minutes
distribution.
• Managed material orders, supplier coordination, quotation collection, delivery
tracking, and procurement documentation while maintaining accurate purchase
orders and vendor records.
• Handled high-volume local and international telephone communications,
managing daily client inquiries across phone, email, and social media channels.
• Coordinated visitor access, entry approvals, guest visit arrangements, and
maintained accurate visitor records in compliance with company security policies.
• Coordinated with vendors to ensure timely delivery of office supplies while
maintaining cost-effective procurement and uninterrupted supply availability.
• Cooperated with maintenance and housekeeping daily to keep the office running
perfectly and ensure a smooth experience for every client.

• Supported payment processing, account verification, and transaction-related
customer inquiries with accuracy and professionalism.
• Managed purchase orders, vendor payments, invoices, and procurement records
while maintaining accurate financial documentation.
• Coordinated with 15+ service providers for office supplies and courier services
maintaining stock availability every month and on time delivery.
• Liaised with travel agents to manage visa, flight, and hotel bookings for senior
staff, ensuring 90% accuracy in travel schedules and logistics.
• Coordinated travel arrangements, transportation bookings, hotel
accommodations, meetings, and event logistics while supporting employee
travel documentation and external visit planning.

1. Maintained physical and digital personnel files for over 100+
employees, ensuring 100% compliance with corporate documentation
standards.
2. Screened 50+ resumes monthly and coordinated interviews, ensuring
timely candidate communication and a smooth recruitment process.
3. Prepared and processed monthly payroll and allowance payments, ensuring
accuracy and timely submission.
4. Provided daily support to HR Operations, achieving a 95% task completion rate
for training sessions and routine departmental requests.
5. Collaborated with the HR department to plan and deliver high-impact
career fairs, employee recognition programs, CSR initiatives, marketing
campaigns and related events within and outside the organization.
6. Served as a primary point of contact for staff inquiries regarding
company policies, handbooks, and standard operating procedures.

1. Facilitated the opening of 25+ monthly new customer accounts,
ensuring 100% compliance with risk and banking regulations.
2. Developed personalized customer engagement strategies, strengthening
client retention and driving higher transaction volumes.
3. Executed CRIB checks and background verifications for credit applications,
maintaining a zero-error rate in risk assessment.
4. Conducted 50+ daily outbound calls to promote financial products,
achieving a 10% increase in monthly credit card sales.
5. Managed high-volume multichannel inquiries, resolving 95% of issues
on first contact to ensure top-tier client satisfaction.