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Ratheesh Rajan, IT Support Engineer

Ratheesh Rajan

IT Support Engineer·Thumbay Group

United Arab Emirates

Bachelor's degree, Computer Science & Engineering

Work experience

Total years of experience: 15 years, 9 months

IT Support Engineer

January 2016 - Present

Thumbay Group

United Arab Emirates

January 2016 - Present

Preparation of BOQ, Installation and Completion of IT-Network infrastructure projects
Implement site-to-site VPN’s, WAN&LAN connection for business requirements
Designing, configuring and testing networking software, computer hardware, and operating system software.
Responsible for Managing the IT infrastructure and operation of large multi-sites, site-to-site VPN/MPLS connectivity
Software/license up gradation on systems to avoid critical outages, ensures maximum uptime/performance
Provides training for Staffs about new systems and trouble shoot issues
Arrange meetings and follow up’s with vendors for the project requirement
Ensure service and maintenance of network and Maintains records of hardware parts (used/newly ordered)
Monitoring network performance to determine if adjustments need to be made
Indending the IT Requirements through Oracle Procurement & Technically verifying the same requirements

Company industry:
Other Healthcare Services
Job role:
Information Technology

Network Engineer

October 2007 - January 2012

United Telecom Limited

India

October 2007 - January 2012

Completed Project work of Kerala State Wide Area Network (KSWAN) Across Kerala State. KSWAN Network is a project of Central
Govt which provide LAN and Wireless connectivity to all Government offices in Kerala. As a part of this project, we built up server
rooms in 14 districts Collectorates (DHQs) and 152 Block Headquarters (BHQs ) across Kerala.
The Project Visualizes building a network to interconnect all the Govt. Departments in the state connect them to the State Data
Center.
For all DHQs and BHQs, we Connected 8 MBPS, OFC, with the support of telecom providers. We use CA’s Spectrum for monitoring.

Company industry:
Telecommunications
Job role:
Information Technology

System Administrator

August 2006 - July 2007

Square Control Solutions

India

August 2006 - July 2007

Job role:
Information Technology

Education

M.G University

April 2007

April 2007

Bachelor's degree, Computer Science & Engineering

India

Skills

NETWORKING
Expert
NETWORKING
Expert
COMPUTER ASSOCIATES PAQUETES
Expert
COMPUTER ASSOCIATES PAQUETES
Expert
COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
DESIGN
Expert
DESIGN
Expert
GOVERNMENT
Expert
GOVERNMENT
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
OPERATING SYSTEMS
Expert
OPERATING SYSTEMS
Expert
LAN
Expert
LAN
Expert
ORACLE
Intermediate
ORACLE
Intermediate

Languages

English
Expert
Hindi
Beginner
Malayalam
Expert

Hobbies

  • Cricket