Rayan Abou Aichi

Managed High-Profile Campaigns
Following up on new clients requirements
Publishing
Client assistance and follow ups
Pre and Post strategies on clients projects

Verified patient insurance and followed up for prior authorizations.
Managed customer service inquiries and insurance issues.
Processed prior authorizations and submitted requests on time.
Coordinated with healthcare providers for necessary documentation.
Assisted medical staff with clinical tasks and patient care.

* Establishing a very excellent relation with the
existing customers.
* Offering prompt, accurate and courteous
service to clients.
* Develop and implement customer service
procedures and policies.
* Making sure to achieve the monthly target
* Stock Management.
* Handling all kind of complaints received from the
clients and solving these problems.
* Preparing daily and monthly reports including the
daily attendance and the monthly target for the
employees.
* Data entry for each customer.
* Making sure to achieve the monthly target.
* Managing Schedules.
* Follow and maintain all the purposes of the store
including the alteration and the transfers between
the shop.
* Cash management “Taking responsabilty of the
daily cash recieved in the store, handling the safe,

Establishing a very excellent relation with the existing customers.
•Offering prompt, accurate and courteous service to clients.
•Develop and implement customer service procedures and policies.
•Handling all kind of complaints received from the clients and solving these problems.
•Preparing daily and monthly reports.

Making sure that all the calls are served in coordination with all the departments.
•Establishing a very excellent relation with the existing customers.
•Offering prompt, accurate and courteous service to clients.
•Develop and implement customer service procedures and policies.
•Handling all kind of complaints received from the clients and solving these problems.
•Preparing daily and monthly reports.
•Coordinate with all branches’ managers regarding daily complaints.
•Data entry