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Rayan Abou Aichi, executive marketing

Rayan Abou Aichi

executive marketing·nascode

Lebanon

Master's degree, marketing and advertising

Work experience

Total years of experience: 13 years, 0 months

executive marketing

March 2024 - Present

nascode

Beirut, Lebanon

March 2024 - Present

Managed High-Profile Campaigns
Following up on new clients requirements
Publishing
Client assistance and follow ups
Pre and Post strategies on clients projects

Company industry:
Marketing
Job role:
Marketing and PR

prior authorization coordinator

January 2022 - February 2024

paramount consulting

Dearborn, United States

January 2022 - February 2024

Verified patient insurance and followed up for prior authorizations.
Managed customer service inquiries and insurance issues.
Processed prior authorizations and submitted requests on time.
Coordinated with healthcare providers for necessary documentation.
Assisted medical staff with clinical tasks and patient care.

Company industry:
Medical & Healthcare Equipment
Job role:
Medical, Healthcare, and Nursing

Assistant Manager Sales

April 2019 - June 2020

Pellini

Beirut, Lebanon

April 2019 - June 2020

* Establishing a very excellent relation with the
existing customers.
* Offering prompt, accurate and courteous
service to clients.
* Develop and implement customer service
procedures and policies.
* Making sure to achieve the monthly target
* Stock Management.
* Handling all kind of complaints received from the
clients and solving these problems.
* Preparing daily and monthly reports including the
daily attendance and the monthly target for the
employees.
* Data entry for each customer.
* Making sure to achieve the monthly target.
* Managing Schedules.
* Follow and maintain all the purposes of the store
including the alteration and the transfers between
the shop.
* Cash management “Taking responsabilty of the
daily cash recieved in the store, handling the safe,

Company industry:
Retail & Wholesale
Job role:
Sales

Senior Sales Representative

April 2017 - October 2018

Gaia Haute Couture

Beirut, Lebanon

April 2017 - October 2018

Establishing a very excellent relation with the existing customers.
•Offering prompt, accurate and courteous service to clients.
•Develop and implement customer service procedures and policies.
•Handling all kind of complaints received from the clients and solving these problems.
•Preparing daily and monthly reports.

Company industry:
Fashion Design
Job role:
Customer Service and Call Center

Customer Service Supervisor

April 2011 - December 2016

Americana Company for food and beverage

Beirut, Lebanon

April 2011 - December 2016

Making sure that all the calls are served in coordination with all the departments.
•Establishing a very excellent relation with the existing customers.
•Offering prompt, accurate and courteous service to clients.
•Develop and implement customer service procedures and policies.
•Handling all kind of complaints received from the clients and solving these problems.
•Preparing daily and monthly reports.
•Coordinate with all branches’ managers regarding daily complaints.
•Data entry

Company industry:
Primary, Prep, & Secondary School
Job role:
Customer Service and Call Center

Education

AUL Art and Science University in Lebanon

October 2018

October 2018

Master's degree, marketing and advertising

United Arab Emirates

GPA (percentage): 85%

GPA (percentage): 85%

During the study period, I did a lot of research in the field of marketing and sales and gained more than experience on how to monitor the labor market and how we can attract people to introduce the type of work ... marketing ... the project of opening a huge company and coordinating the work and roles ...

Skills

B2B Marketing
Expert
B2B Marketing
Expert
B2C marketing
Expert
B2C marketing
Expert
E Marketing
Expert
E Marketing
Expert
Marketing
Expert
Marketing
Expert
Customer Service Management
Expert
Customer Service Management
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
DATA ENTRY
Expert
DATA ENTRY
Expert
APPLICATIONS
Expert
APPLICATIONS
Expert
COMMUNICATION SKILLS
Expert
COMMUNICATION SKILLS
Expert
CONFLICT MANAGEMENT
Beginner
CONFLICT MANAGEMENT
Beginner
FOCUS
Beginner
FOCUS
Beginner
LANGUAGES
Beginner
LANGUAGES
Beginner
NEGOTIATION
Expert
NEGOTIATION
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
marketing
Intermediate
marketing
Intermediate
Social Media Marketing
Intermediate
Social Media Marketing
Intermediate
Sales
Intermediate
Sales
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Administration
Expert
Administration
Expert
Digital Marketing
Intermediate
Digital Marketing
Intermediate

Languages

Arabic

Expert

English

Expert

French

Expert

Hobbies and interests

Landscape.. travelling... music ... reading a book .. traveling..