Field Case Worker
Action Against Hunger
Total years of experience :8 years, 9 Months
Created staffing & performance management models & recruiting strategies to meet each client’s unique requirements
Developed the top activity model of the Human Capital Management
Used methodologies & industries best practices & combine various disciplines as BPM & Business Architecture into the HR consultancy
Developed knowledge of Daily logs, Weekly reports, Monthly Reports, Project charter, WBS, Project Proposal, Meeting Minutes, Meeting Agenda, Closure Report, Client Report
Managed the company's CSR program of 76 participants divided into over than 8 teams & over than 20 sub-teams
Leaded conflict resolution
Conducted interviews as needed & ensured proper recruitment reports & interview evaluations are conducted
Provided coaching, mentoring & training to the staff members
Trained & supervised 9 employees for 4 different positions
Interacted effectively with international & national stakeholders
Acted as a focal point between foreign agencies & internal HR team
Ensured exit interviews are carried out with all staff leaving the company
Advised & counselled staff in respect of rights, responsibilities, code of conduct & difficulties associated with work & entitlements
Ensured the best management of HR operations
Conducted orientation for new employees
Organized & arranged interviews for candidates
Supported customers with needed consular services
Received & processed applications related to legislations & attestations
Provided professional, accurate, timely & appropriate advice on written enquiries of applicants & authorities
Supported the visa section & other divisions of the office if needed
Performed administrative tasks (photocopies, buying stationeries, scanning/faxing documents, minutes of meetings)
Managed minor procurement processes (stationary provision, utilities, minor purchases for all project activities)
Updated & maintained information on computer database systems & in archives
Assisted customers with telephone inquiries
Collected documents from the field & enters that in the database
Prepared & submitted daily reports to the manager
Collected necessary documents and process Dependents’ Visas as requested in a timely manner
Maintained visa expiry tracker
Coordinated with employees and PRO team to ensure timely renewals of Visas to avoid penalties
Sent reminders/intimations to employees in case their passport validity does not meet the threshold for visa renewals
