Receptionist, Ass. Housekeeping Supervisor
Sea Lanes (P&O Ferries)
Total years of experience :9 years, 6 Months
Sea Lanes (P&O Ferries)
M/V Pride of Rotterdam
August 27, 2007 - September 10, 2013
Receptionist, Ass. Housekeeping Supervisor
Document Controller + Forklift handling w/ European Licence
Receptionist
Duties and Responsibilities
• Ability to Greet customers and ensuring that they have a unique and best experience that I could possibly offer to make their journey memorable as possible
• Ability to handle phone calls and call calls;
• Ability to do Sales and Upgrade of products and services
• Identifies advantages and compares of products and services
• Filing and encoding of customer reservation and Respond to resolve passenger inquires and complains
• Maintain security by following ship's procedures
• Maintain and checking of log books for incoming and outgoing visitors
Ass. Housekeeping Supervisor
Duties and Responsibilities
• As per Accommodation and Housekeeping Dept. - supervision, control of cleaning, inspections and motivation for staff to ensure a high level of service is maintain at all times.
Document Controller Deck and Hotel Department (over 5 years)
Duties and Responsibilities
• Ability to handle and securing different types of document for effective and accurate by following instructions or procedures.
• Generate the various document control reports as required.
• Input document data into the standard registers ensuring that the information is accurate and up to date.
• Coordinate all activities related to the Document Control procedure, including technical documents, drawings, and commercial correspondence.
• Developed and maintained a comprehensive filing system and computer database for all documents to be retained in the document control center. Manage the operation of the document control center to ensure that all users have the latest revision of appropriate documentation in a timely manner.
• Eyes for details in ensuring of Tracking, checking, updating and recording of Documents
• Maintain records of documents and hard copies and electronic files and monitor the approval status.
• To Maintain the record of all controlled documentation - issues, status and location.
• Checking quality of documents, Monitoring, Setting up for filling in the system and compiling to other group of documents..
• Handle and store various of documents form Hotel Dept., Deck Dept. and Medical Documents.
Philippine Pizza Hut Inc.
Dasmarinas Cavite, Philippines
June 15, 2005 - June 4, 2007 Team Leader / Ass. Marketing Organizer / Store Keeper
• Fast Selling Techniques in giving opinion or suggestion in comparing of products and services
• Data and stock encoder and controller
• Supports sales presentations by assembling quotations, proposals, demonstration and product capability booklets; compiling account and competitor analyses.
• Organising stock supply and occasion planner like birthdays and other celebration.
• Resolving and handling customer complains
• Receives, stores, and also issues supplies as well as equipment compiles records of supply transactions
• Verifies that supplies received are listed on requisitions invoices
• Stores supplies equipment in storerooms
• Issues supplies
• Inventories supplies equipment
• Compiles report of expenditures
I-spot Computer Cafe
March 17, 2004 - Oct. 15 2005
DATA and EQUIPMENT CONTROLLER
• Ensures operation of equipment by establishing preventive maintenance requirements and service contracts; maintaining equipment inventories; evaluating new equipment and techniques.
• Maintenance, supervision and confirms financial condition by conducting audits; providing information reports to my boss.
• Respond to customer inquiries and needs.
• Assisting in programming of hardware and software of computers.
• Handling Typing Jobs, Project Making and assisting researcher to the World Wide Web.
B.S. Marine Transportation, 1999 - 2003 John B. Lacson Collages Foundation (Bacolod, Philippines)
Secondary Level, 1995 - 1999 Del Pillar Academy (Imus Cavite, Philippines)
