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Raymon Tawfik, Sales Advisor

Raymon Tawfik

Sales Advisor·Crystal Gallery LLC

United Arab Emirates

Bachelor's degree, Accounting

Work experience

Total years of experience: 10 years, 11 months

Sales Advisor

February 2020 - August 2020

Crystal Gallery LLC

Dubai, United Arab Emirates

February 2020 - August 2020

RETAIL & CORPORATE | PRIVATE SECTOR

• Provide customers with product that require a detailed knowledge and wide variant shapes, sizes, colors and materials.
• Recommend customized Jewelries and crystal ware products to customers, based on customers' needs and interests, quote prices and manage delivery dates.
• Develop strategies to reach clients globally.
• Highest sales achiever for the months June and July.

Company industry:
Manufacturing
Job role:
Sales

Part Time Customer Service Officer

March 2013 - January 2020

Ministry of Trade And Industry - Egypt

Alexandria, Egypt

March 2013 - January 2020

GOVERNMENT SECTOR
• Resolve guests’ complaints efficiently and professionally while maintaining positive customer environment.
• Identify and assess customers' needs to achieve satisfaction.
• For almost 7 years, I sustained a wonderful relationship with my colleagues, management and clients.

Company industry:
Public Administration
Job role:
Customer Service and Call Center

Business Development Executive

January 2015 - October 2019

The 3D Shop LLC

Alexandria, Egypt

January 2015 - October 2019

RETAIL

• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
• Monitor customer preferences to determine focus of sales efforts.
• Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
• Determine price schedules and discount rates.
• Increased sales revenue by 300% and assisted in opening 2 new branches.

Company industry:
Arts & Crafts Supplies
Job role:
Sales

Retail Store Supervisor

February 2011 - December 2014

Blaupunkt Appliances & Electronics

Alexandria, Egypt

February 2011 - December 2014

RETAIL | PRIVATE SECTOR

• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
• Instruct staff on how to handle difficult and complicated sales.
• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
• Extended customer’s data base by 80% and 0% unsolved complaints.

Company industry:
Consumer Electronics
Job role:
Sales

Sales Representative

October 2009 - January 2011

Barclays Bank

Alexandria, Egypt

October 2009 - January 2011

FINANCE

• Determine customers' financial services needs and prepare proposals to sell services that address these needs.
• Make presentations on financial services to groups to attract new clients.
• Develop prospects from current commercial customers, referral leads, or sales.

Company industry:
Banking
Job role:
Sales

Education

Modern Academy For Computer Science And Management Technology

January 2008

January 2008

Bachelor's degree, Accounting

Egypt

GPA (percentage): 80%

GPA (percentage): 80%

Attested Bachelor Degree
View attachment

Skills

Retail
Expert
Retail
Expert
Business Development
Expert
Business Development
Expert
Consultancy
Expert
Consultancy
Expert
Sales
Expert
Sales
Expert
Customer Care
Expert
Customer Care
Expert
PRICING
Expert
PRICING
Expert
PRODUCT KNOWLEDGE
Expert
PRODUCT KNOWLEDGE
Expert
RESEARCH
Expert
RESEARCH
Expert
TROUBLESHOOTING
Expert
TROUBLESHOOTING
Expert
DECISION MAKER
Expert
DECISION MAKER
Expert
MULTI-TASKING
Expert
MULTI-TASKING
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
SALES
Expert
SALES
Expert
BUSINESS ANALYSIS
Expert
BUSINESS ANALYSIS
Expert
MERCHANDISING
Expert
MERCHANDISING
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
ATTENTION TO DETAILS
Expert
ATTENTION TO DETAILS
Expert
SOCIAL MEDIA MARKETING
Intermediate
SOCIAL MEDIA MARKETING
Intermediate
TRAINING & COACHING
Expert
TRAINING & COACHING
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
Freelance Financial Advisor
Feb 2021 - Feb 2023
The fundamentals of Digital Marketing

Hobbies

  • Watching Movies