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Razan Baker, hr generalist

Razan Baker

hr generalist·Gourmania International

Kuwait

Master's degree, Human Resources Management

Work experience

Total years of experience: 13 years, 5 months

hr generalist

January 2022 - Present

Gourmania International

Al Kuwait, Kuwait

January 2022 - Present

Payroll creation
Tracked and documented employee compliance with mandatory andnon-mandatory training requirements and work assessments.
Reviewed and ensured employees completed necessary training programs inaccordance with company policies and regulations.
Managed the recruitment process, including job postings, resume screening, interviewing, and selecting candidates for open positions.
Collaborated with department managers to understand the specific skills, competencies, and qualifications required for each role.
Facilitated the onboarding process for new hires, ensuring smooth transitionsinto the company.
Coordinated and conducted background checks and employee eligibilityverifications for new hires to ensure compliance with company standards andlegal requirements.
Implemented and managed new hire orientation programs, ensuringemployees were effectively integrated into the organization.
Oversaw employee recognition programs to promote a positive workenvironment and acknowledge individual and team achievements.
Administered HR programs, including compensation, benefits, leavemanagement, and performance management.
Assisted in addressing disciplinary matters, employee disputes, andinvestigations, ensuring compliance with company policies and legalstandards.
Monitored and improved employee productivity, recognition, and moralethrough various initiatives
Served as a point of contact for employment-related inquiries from applicants, employees, and supervisors.
Addressed and resolved employee concerns, referring complex or sensitiveissues to appropriate staff members when necessary.
Participated in employee disciplinary meetings, terminations, andinvestigations, ensuring fair and consistent application of company policies.
Stayed informed about HR trends, best practices, regulatory changes, and newtechnologies in talent management and employment law

Company industry:
Catering, Food Service, & Restaurant
Job role:
Human Resources and Recruitment

Senior Recruitment Officer

January 2020 - January 2022

Musaad Al Saleh Travels

Al Kuwait, Kuwait

January 2020 - January 2022

Manage the staffing process, including recruiting, interviewing, hiring and onboarding.
Ensure job descriptions are up to date and compliant with all local, state and federal regulations.
Develop training materials and performance management programs.
Create a compensation strategy for all employees based on market research and pay surveys.
Investigate employee issues and conflicts and brings them to resolution.
Handling all government paperwork such as renewing, transferring, cancelation of residences, issuing visas, issuing, renewing, canceling company licenses and many more.
Usage of all government online platforms such as manpower website, moi website and many more.

Company industry:
Travel Agency
Job role:
Human Resources and Recruitment

Senior Recruitment Officer

January 2018 - January 2020

Future Baby Nursery

Al Kuwait, Kuwait

January 2018 - January 2020

Manage the staffing process, including recruiting, interviewing, hiring and onboarding.
Ensure job descriptions are up to date and compliant with all local, state and federal regulations.
Develop training materials and performance management programs.
Create a compensation strategy for all employees based on market research and pay surveys.
Investigate employee issues and conflicts and brings them to resolution.
Handling all government paperwork such as renewing, transferring, cancelation of residences, issuing visas, issuing, renewing, canceling company licenses and many more.
Usage of all government online platforms such as manpower website, moi website and many more.

Company industry:
Training & Education Center
Job role:
Human Resources and Recruitment

hr officer

January 2016 - January 2018

The Sultan Center

Al Kuwait, Kuwait

January 2016 - January 2018

Administered day-to-day HR functions, including recruitment, onboarding, employee records management, and compliance with labor laws and companypolicies.•Managed the recruitment process, including posting job openings, screeningresumes, conducting interviews, and coordinating candidate selection withdepartment managers.
Facilitated new hire orientation and onboarding programs to ensure smoothintegration of employees into the organization.
Supported the development and implementation of employee trainingprograms to enhance skills and foster career growth.
Managed employee leave requests, including sick leave, vacation, and familyleave, ensuring proper documentation and compliance with company policies.
Assisted with employee relations issues, including addressing grievances, conducting investigations, and ensuring fair and consistent application ofcompany policies.
Administered employee benefits programs, including health insurance.

Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

hr and administrative supervisor

January 2013 - January 2016

Armor Services Company

Al Kuwait, Kuwait

January 2013 - January 2016

Updated records with employee status, personal information and agreementterm changes.
Prepared and distributed pay slips detailing pay and deductions.
Published current vacancies with clear job and applicant criteria.
Communicated interview outcomes with internal and external candidates.
Administered day-to-day HR functions, including recruitment, onboarding, employee records management, and compliance with labor laws and companypolicies.
Managed the recruitment process, including posting job openings, screeningresumes, conducting interviews, and coordinating candidate selection withdepartment managers.
Facilitated new hire orientation and onboarding programs to ensure smoothintegration of employees into the organization.
Supported the development and implementation of employee trainingprograms to enhance skills and foster career growth.
Managed employee leave requests, including sick leave, vacation, and family leave, ensuring proper documentation and compliance with company policies.
Assisted with employee relations issues, including addressing grievances, conducting investigations, and ensuring fair and consistent application ofcompany policies.
Administered employee benefits programs, including health insurance,

Company industry:
Private Security Services
Job role:
Human Resources and Recruitment

Education

Ain Shams University

December 2025

December 2025

Master's degree, Human Resources Management

Egypt

GPA (rating): Good

GPA (rating): Good

Arab Open University - Kuwait

January 2021

January 2021

Bachelor's degree, Business And Management

Kuwait

Skills

Human Resources
Expert
Human Resources
Expert
Employment Law
Expert
Employment Law
Expert
Database
Expert
Database
Expert
Government Documents
Expert
Government Documents
Expert
Legal Documents
Expert
Legal Documents
Expert
ADOBE PHOTODELUXE
Expert
ADOBE PHOTODELUXE
Expert
CONTENT MANAGEMENT
Expert
CONTENT MANAGEMENT
Expert
DIGITAL PHOTOGRAPHY
Expert
DIGITAL PHOTOGRAPHY
Expert
EDITING
Expert
EDITING
Expert
EMAIL
Expert
EMAIL
Expert
GOVERNMENT
Expert
GOVERNMENT
Expert
HIRING
Expert
HIRING
Expert
HUMAN RESOURCES
Expert
HUMAN RESOURCES
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
MARKET PLANNING
Expert
MARKET PLANNING
Expert
Human Resources
Expert
Human Resources
Expert
Employment Law
Expert
Employment Law
Expert
Database
Expert
Database
Expert
Government Documents
Expert
Government Documents
Expert
Legal Documents
Expert
Legal Documents
Expert

Languages

Arabic
Expert
English
Expert
French
Intermediate

Training and Certifications

Certifications
Strategic Human Resources