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Reem Ismail, Department Manager

Reem Ismail

Department Manager·MBC Group

United Arab Emirates

Bachelor's degree, Business Administration – Bachelor of Management

Work experience

Total years of experience: 18 years, 2 months

Department Manager

September 2019 - Present

MBC Group

Dubai, United Arab Emirates

September 2019 - Present

Alarabiya News Job Description:
•Plan, organize and coordinate the director's diary and meetings, including follow-ups on implementations/decisions, daily correspondence phone calls, mails and faxes.
•Prepare minutes of meetings, report writing and prepare presentation material.
•Co-ordinate business travel that includes flights, transports, accommodation, meetings for all guests and newly recruited employees.
•Liaise with HR on general personnel and policy matters.
•Reviewed recruitment processes, candidate profile checks, and panel participation.
•Process purchase requisitions and vendor invoices
•Undertake business analysis - compile excel spreadsheets and computing basic formulae and results.
•Communicate with other Head of Departments on follow-up on meeting action points.
•Responsible for all Al-Arabiya freelancers' requirements and Oracle processing invoices.
•Ensuring that all editorial and publishing platforms/accounts are accessible to key personnel and team members.
•Timekeeping/generating all staff overtime/leave monthly reports.
•Handling all ad-hoc requests pertaining to the Chief in Editor of AlArabiya- voluntary PA duties outside terms of reference.

Company industry:
Media Production
Job role:
Administration

Operations Manager

September 2016 - July 2019

LifeCharm Event Management

Dubai, United Arab Emirates

September 2016 - July 2019

Saudi Royal Family Job Description:
•Acting as a personal assistant to managing director and princess
•Acting as a personal assistant and office manager to princess of the royal family
•In charge of facilitating all travel plans for the royal family of Saudi Arabia and managing director
•Managing all daily activities and events
•Liaising with royal family's client, meet and greet visitors at all levels of seniority
•Sourced high-quality suppliers through various contacts and network
•Preparing all means of transportation such as private jets and vehicles during their trips
•Play a significant role in long-term planning
•Regular meetings with Managing Director for future planning
•Supervise and manage the Princesses 3rd party staff and contractors
•Setting up and facilitating regular meetings with worldwide suppliers to receive the highest quality services at the best rates

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Office Manager/ PA to CEO

October 2014 - September 2016

Ontime Group

United Arab Emirates

October 2014 - September 2016

Job Description:
•Devising and maintaining office systems, including data management and filing
•Arranging travel, visas, accommodation and occasionally travelling with the manager to take notes or dictation at meetings, providing general assistance during presentations
•Screening phone calls, enquiries and requests, and handling them when appropriate
•Meeting and greeting visitors at all levels of seniority
•Organizing and maintaining diaries and making appointments
•Dealing with incoming email, faxes and post, often corresponding on behalf of the manager
•Carrying out background research and presenting findings
•Producing documents, briefing papers, reports and presentations
•Organizing and attending meetings and ensuring the manager is well prepared for meetings
•Liaising with clients, suppliers and other staff
•Maintaining good contacts and relationships with editors and journalists.
•Keeping up to date with current affairs as well as industry related and local news
•Involved in organizing and putting together high-profile events and conferences

Company industry:
Public Administration
Job role:
Administration

Personal Assistant/ Office manager

December 2011 - February 2014

MGT International Group (Oil & Gas)

December 2011 - February 2014

Job Description:
•Manage & organize CEO Agenda
•Focal point of contact, representing CEO's Office, with all overseas suppliers & vendors.
•Manage and organize the functioning of the CEO office, prioritizing related activities while ensuring effectiveness and efficiency; follow up on work plans and tasks assigned.
•Handle internal & external communications and the CEO office with all stakeholders.
•Manage & Organize internal and external meetings, take meeting minutes, respond to correspondences & follow up with the company other 3 branches' staff on their action points were deemed necessary.
•Follow up internally as well as with external vendors on any pending invoices ensuring payments are always made with no delays.
•Responsible for company business and CEO personal money payments transfer, cash/ cheque deposit/withdrawal as well as all banks' financial related matters.
•Achieving financial objectives by anticipating requirements; submitting information for budget preparation, scheduling expenditures, monitoring costs and analyzing variances.
•Generate/ extract monthly reports.
•Follow up with the company other branches' offices on their action items and their requirements to fulfill their tasks by providing them with the needed data, paper work, and documents.
•Support on daily duties - manage calendars, fix appointments, draft/respond to governmental correspondences. etc.
•Create/ build up a computerized database system to upload and retrieve different information/ reports which support management decisions.
•General Secretarial functions - draft correspondences, receive calls, arrange for meetings.
•Completing special projects by organizing and coordinating information and requirements while planning, arranging and meeting schedules and monitoring results.
•Providing and monitor office supplies according to the company's needs.
•Contributes to team effort by accomplishing related results as needed

Job role:
Administration

Executive Assistant

February 2009 - October 2011

Bavaria Auto Group "BMW’

Khartoum, Sudan

February 2009 - October 2011

Job Description:
•Meeting and greeting existing and potential VIP clients
•Screen calls and Inquiries on behalf of the Vice President & Co. Director.
•Maintain the schedule/diary of the VP & Co. Director.
•Support the VP in auctioning emails and tasks on his behalf.
•Coordinate the maintenance of files and documents in accordance with the organization's records management procedure.
•Support the VP by following up on key processes and documentation.
•Support business development activities such as resourcing and identifying new business
•Opportunities and maintaining market data and any other relevant information.
•Coordinating and overseeing the procurement/leasing and maintenance equipment/stationary etc. for division.
•Organizing and booking business travel, business travel itinerary, meeting schedules,
•Functions, conferences, workshops, seminars, training courses etc. for VP and team members.
•Support the VP on any other from an administrative perspective.
•Follow up on actions from meeting on behalf of the VP & Co. Director.
•Perform any other tasks as assigned by the VP & Co. Director.

Company industry:
Automotive Dealership & Distributor
Job role:
Administration

Executive Assistant

June 2007 - December 2008

Zain Telecommunications

Khartoum, Sudan

June 2007 - December 2008

Job Description:
•Assist with the day-to-day management of the office
•Ensure that meetings held within the company's offices are handled professionally and with appropriate hospitality
•Maintain the internal contact management system
•Manage stationary requirements for the company, and other office supplies, including negotiation of contract renewals where relevant (office management)
•Handle all the secretarial duties and responsibilities for the business, including:
•Filing and maintenance of records
•Organize both internal and external meetings and travel schedules for executives, including presentations etc. Book tickets, organize visas
•Assist with special projects when required
•Typing and production and copying of various materials, including correspondence, internal memorandum, reports and presentations and other material required

Company industry:
Telecommunications
Job role:
Administration

Education

Ahfad University

April 2010

April 2010

Bachelor's degree, Business Administration – Bachelor of Management

Sudan

GPA (rating): Good

GPA (rating): Good

Skills

Project Management
Expert
Project Management
Expert
Business Development
Expert
Business Development
Expert
Customer Satisfaction Analysis
Expert
Customer Satisfaction Analysis
Expert
Marketing Strategy
Expert
Marketing Strategy
Expert
Event Co ordination
Expert
Event Co ordination
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
ACTING
Expert
ACTING
Expert
PLANNING
Expert
PLANNING
Expert
EVENT MANAGEMENT
Expert
EVENT MANAGEMENT
Expert
COORDINATING
Expert
COORDINATING
Expert
FILING
Expert
FILING
Expert
FINANCIAL INFORMATION EXCHANGE (FIX) PROTOCOL
Expert
FINANCIAL INFORMATION EXCHANGE (FIX) PROTOCOL
Expert
MARKET DATA
Expert
MARKET DATA
Expert
OFFICE MANAGEMENT
Expert
OFFICE MANAGEMENT
Expert
RECORDS MANAGEMENT
Expert
RECORDS MANAGEMENT
Expert
Project Management
Expert
Project Management
Expert
Business Development
Expert
Business Development
Expert
Customer Satisfaction Analysis
Expert
Customer Satisfaction Analysis
Expert
Marketing Strategy
Expert
Marketing Strategy
Expert
Event Co ordination
Expert
Event Co ordination
Expert

Languages

English
Expert
Arabic
Expert

Hobbies

  • Playing tennis/ swimming/ taking care of plants