Receptionist / Admin Assistant
Doha Golf Club
Total years of experience :19 years, 0 Months
Golf Academy Receptionist & Tee Time Reservationist:
- Welcomes visitors by greeting them, in person or on the telephone.
- Answer all telephone calls in a courteous manner, identifying the department and greeting the caller, offering help when necessary.
- Checking emails and responding to each of the inquiries.
- Taking messages when the concerned person is not available.
- Make a phone call on behalf of Management when necessary.
- Assisting the Management to the personnel in finding the telephone numbers of the persons they need to call.
- Ensures that all contact numbers are updated.
- Entertain in a polite manner all club members and visitors with related enquiries.
- Responsible for accepting and arranging bookings of lesson.
- Recording and updating Guest/Students profile. Prepares appointment card for every student.
- Accept payments and ensures all sales are properly logged and recorded.
- Make reminders for the students who have a lesson for the following day.
- Answering calls and accepts booking for a tee time using Intelligent Golf Online Booking System.
- Accepts payment for every person who checks in before their tee time.
- Make end of shift report and pass it to finance department.
- Maintain an organized filing system.
- Comply from Income auditors/Account Staff instruction.
- Other duties that may be assigned by the Department Head from time to time.
- Maintain safe and clean reception area by complying with procedures, rules and regulation.
JOB DESCRIPTION
Administrative / Data Encoding:
- Check the details of all the invoices.
- Encode all the invoices (Cash Invoice, Route Sales Invoice, Official Receipts, Customer's Accountability Contract, Pull-out Slips.
- Generates monthly sales and collection.
- Generates monthly accounts receivables.
- Prepares Exclusivity Contracts.
- Computes monthly commission for all sales force every end of the month.
- Makes Debit and Credit Memorandum every month in order to minimize pending accounts.
- Makes payroll for every cut-off period.
- Receives & releases stocks (computer data entry using Dbase System Program).
- Encodes route van sales tally and balance forwarding using SAP Program (System Application Program.
- Make PR (Purchase Request) using SAP.
- Process payment using SAP.
- Fix computer hardware (CPU, network cable, router) when not working properly.
- Assembles parts of a Personal Computer (Monitor, CPU, mouse, network cable, computer cable, AVR, router, etc.)
- Record cash receipts and make bank deposits.
- Conduct periodic reconciliations of all accounts to ensure their accuracy.
- Issue statement of accounts.
- Provide clerical and administrative support to management as requested.
- Arranging training for staff.
- Organizing meetings.
- Typing
- Assist with the preparation of letters, presentation and reports.
- Implementing and maintaining procedures/office administration system.
Accounting Clerk / Cashiering:
- Greets all customer cheerfully when they enter in the store.
- Records customer orders and issue receipts.
- Receives money from customers and provides correct change.
- Prepares deposit slip for cash and check.
- Monitors the cash drawer and ensures if it is balanced at the end of the shifts.
- Pay bills such as telephone, electric, Internet, water, etc.
- Prepares replenishment for all expenses.
SKILLS:
-Highly competitive and can handle under pressure.
-Can do multitasking roles.
-Adopt in operating various office machine and equipment such as telephone, fax machine, photocopier proficient in the use of computer (Ms Word, Excel, Power Point, E-mail and Internet.)
-Service - oriented
-Fluent in Oral and Written Communication.
-Hardworking and Flexible.